Reviews
The Fulfillrite experience is like none other. But don’t just take our word for it…
Fulfillrite provides the best customer service! Been working with them for 8 years. They give me peace of mind and priceless service!
Fullfillrite has gone above and beyond for me. I am a COO who manages a portfolio of [eCommerce] brands and one brand, in particular, has been nothing but trouble due to product packaging decisions decided prior to moving the inventory to Fullfillrite, but the team and specifically my account manager have been fantastic to help us resolve issues and get my stuff out the door. Very honest group too, they don't hide problems by just being yes guys but work through the issues with you. Highly recommend!
Their customer service was by far the best I've experienced. The support reps always responded very quickly to all my questions and they treated by business like their own, even finding ways to save me money when I didn't ask.
We have been working with Fulfillrite for more than 6 years now and we can say without a doubt that this company provides an outstanding logistics service.
We recommend Fulfillrite's stellar service to anyone who wants to work without headaches and anyone who want to work with an experienced and reliable partner that will provide the solutions to deal with all logistics problems.
Had 1500 books to ship after a successful Kickstarter. Their software is very straightforward to use and update, far better than the one Amazon is using. Lots of useful FAQs as well.
Their representative did a great job explaining to me how to do everything and helped along the way. I needed some customization adding a pamphlet to all my books and they did a great job adding it to the existing boxes.
Would highly recommend them to anyone doing something similar.
Josh and his team are simply the best! Very easy to use their online portal, make payments and manage inventory.
Fulfillrite is amazing. Their shipping rates are unbelievably good. The speed of receiving new inventory and shipping new orders is lightning fast, and inventory shrinkage has been next to nil.
What few times I've needed support, it's been top-notch. I highly recommend.
Sol has been incredibly responsive and helpful throughout my entire experience with Fulfillrite. I reached out to Sol about fulfilling Kickstarter orders for a board game. Pricing was transparent.
I had a peculiarly shaped product and Sol took the time to experiment with different boxes/packaging to find the lowest cost/safest shipping method.
We searched for a fulfillment warehouse for a long time and have to say we've happily found a solid and trustworthy partner with Fulfillrite.
The team at Fullfillrite has been exceptional and responsive. Highly recommended.
Our account rep, Josh, provides excellent customer service whenever we have questions or special projects. Easy software setup, transparent pricing, orders come and packages get shipped out.
Since we switched to Fulfillrite we get a lot of compliments from customers on how fast they receive their orders. Would highly recommend to any other merchants!
Sol at Fulfillrite was great to work with. He handled everything perfectly and fast! Their online portal was excellent to work with and integrates flawlessly with our businesses CMS/Website.
It was a really seamless and straightforward experience, and we look forward to continue working with them in the near future.
Josh has repeatedly helped us to resolve serious issues with our operations and he has always been there to answer our questions with patience and always in a timely manner. We are very happy to recommend Fulfillrite and Josh to any merchants looking for a trustworthy and reliable Fulfilment Centre for their e-commerce operations.
We have used Fulfillrite to handle fulfillment for about 10 of our crowdfunding projects, most of which have well over 1000 backers. The team at Fulfillrite goes out of their way to handle our projects timely and with great care. And if there is ever an issue, they reach out to me asap and keep me in the loop, so I feel like we're making decisions as a team.
They really just want to do a good job and make their customers happy. And they sure make the team at Calamityware happy! They go above and beyond at every turn, and we're very happy to be doing business with them.
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What do you like best about Fulfillrite?
The customer service. They go above and beyond to make sure we are being helped. Even when I think the questions are very small, they always do their best to make sure I feel understood and that my problems are solved!
What do you like best about Fulfillrite?
I love Fulfillrite's dashboard - everything is right there. And their Woocommerce integration has worked flawlessly for me, which is essential.
What problems is Fulfillrite solving and how is that benefiting you?
I have a 3PL here in Australia that ships to AU and NZ customers. Fulfillrite does the rest. It's nice to know I can rely on them, being on opposite sides of the world.
Fulfillrite was absolutely wonderful! They helped us fulfill our Kickstarter orders with absolute precision. Every package went out the day that the product arrived at their facility. I can't speak more highly of the customer service. Sol took care of every question and concern I sent his way both quickly and in a friendly manner. I would
Fulfillrite has provided my company, Nabee Socks, with amazing service since our initial Kickstarter campaign. They have excellent customer relations with a personal touch and offer fulfillment services that are both current and extremely convenient.
Fulfillrite has a great web application that integrates with both Shopify and the Amazon Marketplace, which really helped cut down my workload. They also offer great prices that were lower than any other fulfillment service I could find. Great company! A+
I have been working with Fulfillrite since 2014. They employ a team of really dedicated staff who are smart and super-efficient. Their shipping app works flawlessly. It's connected to my Shopify store, and orders import without effort on our part.
Our customers get exact shipping rates as Shopify pulls in shipping options directly from Fulfillrite. Once an order appears, the team is on it. Often orders are shipped before we can even blink.
EXTREMELY fast responses to all queries.
I really loved the personalized customer service that Fulfillrite provides.
They work with you to find the best prices, packaging, and speed for your product.
Don’t think twice, just trust these guys with your fulfillment needs.
I have one customer service contact who knows me, is incredibly prompt and helps me with absolutely everything.
Fulfillrite has delivered two sets of Kickstarter rewards for our company, and they have done an amazing job each time. Charlie and Joe lead a great team that’s professional and very responsive to questions. They are ready to start delivering right away, even the day the product arrives. And they can ship out 1,500 packages in under 3 days, even with 7 different SKUs.
Integration was quick and easy. The fulfillment is fast and reliable. And best of all, Charlie and the rest of the team are incredibly responsive via phone or email. They’ve been a great partner to have since day 1 of starting our business.
Joe spent many hours on the phone with us answering all our questions and walking us through the process. We immediately got the sense that Fulfillrite understands they are partners in their customers' eCommerce experience, and they acted like they were part of the team.
It has been nothing short of a pleasure and a significant improvement in our bottom line in our decision to work with Fulfillrite.
These guys are doing it all, always providing great service and competitive prices.
Their back-end systems are top-notch, allowing me to upload a file of information, and spend essentially no time worrying about it being processed and handled.
Sol and his team were excellent to work with and communicated quickly and thoroughly. We liked them so much that we continued to use them for our own eCommerce fulfillment after our crowdfunding campaigns ended.
Take the stress out of order fulfillment—
for good.
The oasis of efficiency and competence. EXTREMELY fast responses to all queries.
Karl Seddon, Elixa
Fulfillrite was absolutely wonderful! They helped us fulfill our Kickstarter orders with absolute precision. Every package went out the day that the product arrived at their facility. I can’t speak more highly of the customer service.
Evan Gibbs, Evan’s Games