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How to provide excellent customer service by under-promising and over-delivering

Hey there. It’s Joe Slack from the Board Game Design Course. The Fulfullrite team asked me to share my thoughts on how to provide excellent customer service and I was honoured to help. In this article, I’ll go into how to under-promise and over-deliver with your Kickstarter or other crowdfunding campaign to ensure your backers …

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3 Ways Your Kickstarter Campaign Can Handle Customs VAT 1

3 Ways Your Kickstarter Campaign Can Handle Customs & VAT

You’ve been working on your board game for years. Or perhaps you’ve created a new, fantastic technological wonder and you just need a little bit of funding to make it a reality. No matter what you’ve done, you put your heart into it. You’ve designed it, tested it, gone to all the conventions, built up …

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20 Ways to Save Money for Your Small Business

20 Ways to Save Money for Your Small Business

The year 2020 has been a remarkably difficult time to run a small business. The COVID-19 pandemic quickly shuttered the doors of many service-sector businesses, leaving them with a significant or complete loss of revenue. This, of course, had ripple effects throughout the economy as many other businesses found their buyers or clients empty-handed on …

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10 Best Ecommerce Podcasts to Listen to in 2022

10 Best Ecommerce Podcasts to Listen to in 2022

If you want to learn how to run a successful eCommerce store, finding some podcasts to listen to is a good place to start. Podcasts are increasingly becoming the go-to destination for people who are looking for in-depth, nuanced advice that you just can’t find in blog posts. This is especially true in eCommerce. We’ve …

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7 Ways to Make the Perfect Unboxing Experience

7 Ways to Make the Perfect Unboxing Experience

Tell me if this sounds familiar – you’re watching a video online, and it starts with someone unboxing something given to the host by a sponsor. Or perhaps the pre-roll ad shows someone unboxing something they just “bought.” Or perhaps you’re one of the 1 in 5 consumers who has searched for and watched a …

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You Have Extra Board Games After Kickstarter. Now What?

Hey there. It’s Joe Slack from the Board Game Design Course. The Fulfullrite team kindly allowed me to write another guest post here and today I wanted to talk about what to do with the extra games that you’ll inevitably have left after your Kickstarter campaign. I hope you get some helpful ideas from this …

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4 Tips for Shipping During the Pandemic

Improve customer retention by decreasing order fulfillment time

It costs five times as much to acquire a new customer as it does to retain one. Therefore, increasing customer retention by just 5% can increase profits by much more — 25% to 95%. One highly effective — and simple — way for ecommerce companies to increase customer retention is to decrease order fulfillment time. Consumer expectations around …

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How to Add A PayPal Button to Your Website in 8 Steps

Getting started in eCommerce can be tricky. Even with all the wonderful eCommerce software like Shopify and WooCommerce, it still takes hours of setup even if you’re tech-savvy. What if you just want to start selling online without all the hassle? Thankfully, PayPal has a very user-friendly option for entrepreneurs with a single product to …

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3 Signs Your Board Game is Ready for Kickstarter

Hey there. It’s Joe Slack from the Board Game Design Course. The Fulfillrite team was kind enough to ask me to write a guest post on how to know your game is ready for Kickstarter. Of course, I was completely on board! After having run 3 Kickstarter campaigns (2 successes following 1 failure) and having …

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