Guides

WE WENT FROM SHIPPING 40/MO TO 2000/MONTH.

Everything you need in one place. These guys are doing it all, always providing great service and competitive prices. We went from shipping 40/mo to 2000/mo and they are really helping us grow.

SEAMLESS AND STRAIGHTFORWARD

Sol at Fulfillrite was great to work with. He handled everything perfectly and fast! Their online portal was excellent to work with and integrates flawlessly with our businesses CMS/Website.
It was a really seamless and straightforward experience, and we look forward to continue working with them in the near future.

WOULD HIGHLY RECOMMEND FULFILLRITE!

Had 1500 books to ship after a successful Kickstarter. Their software is very straightforward to use and update, far better than the one Amazon is using. Lots of useful FAQs as well.
Their representative did a great job explaining to me how to do everything and helped along the way. I needed some customization adding a pamphlet to all my books and they did a great job adding it to the existing boxes.
Would highly recommend them to anyone doing something similar.

THE BEST 3PL COMPANY IN THE US!

We have been working with Fulfillrite for more than 6 years now and we can say without a doubt that this company provides an outstanding logistics service.
We recommend Fulfillrite’s stellar service to anyone who wants to work without headaches and anyone who want to work with an experienced and reliable partner that will provide the solutions to deal with all logistics problems.

From the beginning several months ago, my experience with Steve at Fulfillrite has been the best customer service experience I’ve ever had. Here’s why:

1) He’s thorough: he sent me more information on the quotes than I asked for, just to keep everything crystal clear, and has done this multiple times.

2) He’s very quick to respond: I always hear back via email within a short time period…

3) He makes me feel like a priority…proof that Steve and Fulfillrite are here to serve me and make my experience smooth.

4) Small nobodies like me are still priorities: Frankly, my tiny startup business is not bringing in a lot of money for Fulfillrite right now. And yet, I feel like I’m their most important customer.

I brag about Steve – a real life customer service unicorn! – to my friends and my followers who supported my creative project on Kickstarter.com, because he’s genuinely that good! Assuming the rest of Fulfillrite functions this way, just know that if/when you ask questions, express concerns, or admit you’re ignorant and need help, you’ll be treated like royalty.

WE DID A LOT OF RESEARCH BEFORE SELECTING FULFILLRITE AS OUR FULFILLMENT CENTER, AND WE COULD NOT BE HAPPIER.

Josh has repeatedly helped us to resolve serious issues with our operations and he has always been there to answer our questions with patience and always in a timely manner. We are very happy to recommend Fulfillrite and Josh to any merchants looking for a trustworthy and reliable Fulfilment Centre for their e-commerce operations.

FANTASTIC CUSTOMER SERVICE AND TAILORING SERVICES TO MEET YOUR BRAND’S NEEDS.

Fullfillrite has gone above and beyond for me. I am a COO who manages a portfolio of [eCommerce] brands and one brand, in particular, has been nothing but trouble due to product packaging decisions decided prior to moving the inventory to Fullfillrite, but the team and specifically my account manager have been fantastic to help us resolve issues and get my stuff out the door. Very honest group too, they don’t hide problems by just being yes guys but work through the issues with you. Highly recommend!

EXCELLENT FULFILLMENT PARTNER

Sol has been incredibly responsive and helpful throughout my entire experience with Fulfillrite. I reached out to Sol about fulfilling Kickstarter orders for a board game. Pricing was transparent.
I had a peculiarly shaped product and Sol took the time to experiment with different boxes/packaging to find the lowest cost/safest shipping method.

Gold Standard in Shipping Service

I can’t say enough good things about Steve Schwab and the Fulfillrite team. Despite their being a large company and me being a small account, they were incredibly responsive, attentive, patient, and helpful to me throughout the entire fulfillment process, and it seemed to me that, in their eyes, I was just as important to them as their bigger customers. Every time I texted or emailed Steve, he got back to me within an hour, and in most cases, he responded within minutes. He went out of his way on numerous occasions to help me with orders that got stuck in customs and to guide me through their online ordering system.

With Fulfillrite, I never felt alone. And for a small crowdfunding creator like myself who had never dealt with international book orders before, that has meant the world to me.

My loyal backers could not stop singing “my” praises (really Fulfillrite’s!) because of “how well I packaged the books,” and they frequently told me that I had “set the gold standard for how expensive RPG products should be packaged and cared for by a third-party company.”

I can’t thank Steve and Fulfillrite enough. THANK YOU, gentlemen! You’ve made a very stressful month so much easier. I couldn’t have done this without you.