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FULFILLRITE PROVIDES THE BEST CUSTOMER SERVICE!

Fulfillrite provides the best customer service! Been working with them for 8 years. They give me peace of mind and priceless service!

WE WENT FROM SHIPPING 40/MO TO 2000/MONTH.

Everything you need in one place. These guys are doing it all, always providing great service and competitive prices. We went from shipping 40/mo to 2000/mo and they are really helping us grow.

FANTASTIC CUSTOMER SERVICE AND TAILORING SERVICES TO MEET YOUR BRAND’S NEEDS.

Fullfillrite has gone above and beyond for me. I am a COO who manages a portfolio of [eCommerce] brands and one brand, in particular, has been nothing but trouble due to product packaging decisions decided prior to moving the inventory to Fullfillrite, but the team and specifically my account manager have been fantastic to help us resolve issues and get my stuff out the door. Very honest group too, they don’t hide problems by just being yes guys but work through the issues with you. Highly recommend!

I am so impressed with Steve Schwab and the Fulfillrite team.

Even though I’m a small client and they’re a major operation, they treated me with the kind of care and attention you’d expect for one of their biggest accounts. Throughout the entire fulfillment process, they were responsive, supportive, and incredibly patient—always making me feel like a priority.

Any time I reached out to Steve by text or email, I’d hear back within the hour—often within minutes. He consistently went above and beyond, helping me navigate their online system and personally stepping in when a few international orders hit snags in customs.

What meant the most was that I never felt like I was handling this alone. As a first-time crowdfunding creator managing overseas book shipments, that kind of steady support was invaluable.

Quick turnaround!

Fulfillrite has turned around all our orders quickly. Their app seamlessly integrates with our Shopify store, so orders are transmitted automatically.

THE BEST IN THE ORDER FULFILLMENT BUSINESS.

Fulfillrite is amazing. Their shipping rates are unbelievably good. The speed of receiving new inventory and shipping new orders is lightning fast, and inventory shrinkage has been next to nil.
What few times I’ve needed support, it’s been top-notch. I highly recommend.

THEY GO ABOVE AND BEYOND AT EVERY TURN.

We have used Fulfillrite to handle fulfillment for about 10 of our crowdfunding projects, most of which have well over 1000 backers. The team goes out of their way to handle projects with great care, going above and beyond at every turn. If there is ever an issue, they reach out to me ASAP, so I feel like we’re making decisions as a team.

A SIGNIFICANT IMPROVEMENT IN OUR BOTTOM LINE.

It has been nothing short of a pleasure and a significant improvement in our bottom line working with Fulfillrite. The two things we hoped to get with Fulfillrite were cheaper shipping costs and great customer service, and I’m happy to say that we found both.

From the beginning several months ago, my experience with Steve at Fulfillrite has been the best customer service experience I’ve ever had. Here’s why:

1) He’s thorough: he sent me more information on the quotes than I asked for, just to keep everything crystal clear, and has done this multiple times.

2) He’s very quick to respond: I always hear back via email within a short time period…

3) He makes me feel like a priority…proof that Steve and Fulfillrite are here to serve me and make my experience smooth.

4) Small nobodies like me are still priorities: Frankly, my tiny startup business is not bringing in a lot of money for Fulfillrite right now. And yet, I feel like I’m their most important customer.

I brag about Steve – a real life customer service unicorn! – to my friends and my followers who supported my creative project on Kickstarter.com, because he’s genuinely that good! Assuming the rest of Fulfillrite functions this way, just know that if/when you ask questions, express concerns, or admit you’re ignorant and need help, you’ll be treated like royalty.