Guides
Order fulfillment, eCommerce, and crowdfunding are complex and it’s hard to find good information about them. We’ve compiled a series of in-depth guides to help you learn what you need to know in order to succeed.
We’re here to make your life easier, and your business more profitable.
From the beginning several months ago, my experience with Steve at Fulfillrite has been the best customer service experience I’ve ever had. Here’s why:
1) He’s thorough: he sent me more information on the quotes than I asked for, just to keep everything crystal clear, and has done this multiple times.
2) He’s very quick to respond: I always hear back via email within a short time period…
3) He makes me feel like a priority…proof that Steve and Fulfillrite are here to serve me and make my experience smooth.
4) Small nobodies like me are still priorities: Frankly, my tiny startup business is not bringing in a lot of money for Fulfillrite right now. And yet, I feel like I’m their most important customer.
I brag about Steve – a real life customer service unicorn! – to my friends and my followers who supported my creative project on Kickstarter.com, because he’s genuinely that good! Assuming the rest of Fulfillrite functions this way, just know that if/when you ask questions, express concerns, or admit you’re ignorant and need help, you’ll be treated like royalty.
5.0
Erik Robinson
Gouda Cheese, LLC
WOULD HIGHLY RECOMMEND FULFILLRITE!
Had 1500 books to ship after a successful Kickstarter. Their software is very straightforward to use and update, far better than the one Amazon is using. Lots of useful FAQs as well.
Their representative did a great job explaining to me how to do everything and helped along the way. I needed some customization adding a pamphlet to all my books and they did a great job adding it to the existing boxes.
Would highly recommend them to anyone doing something similar.
5.0
Neil Blevins
Soulborn Studios
THE TEAM AT FULLFILLRITE HAS BEEN EXCEPTIONAL AND RESPONSIVE. HIGHLY RECOMMENDED.
We searched for a fulfillment warehouse for a long time and have to say we’ve happily found a solid and trustworthy partner with Fulfillrite.
The team at Fullfillrite has been exceptional and responsive. Highly recommended.
5.0
Michael Yuasa
YUASA Menswear
A SIGNIFICANT IMPROVEMENT IN OUR BOTTOM LINE.
It has been nothing short of a pleasure and a significant improvement in our bottom line working with Fulfillrite. The two things we hoped to get with Fulfillrite were cheaper shipping costs and great customer service, and I’m happy to say that we found both.
5.0
Brandon Kim
Brevite, LLC
THEY GO ABOVE AND BEYOND AT EVERY TURN.
We have used Fulfillrite to handle fulfillment for about 10 of our crowdfunding projects, most of which have well over 1000 backers. The team goes out of their way to handle projects with great care, going above and beyond at every turn. If there is ever an issue, they reach out to me ASAP, so I feel like we’re making decisions as a team.
5.0
Lynnette Kelley
Calamityware
A GREAT PARTNER SINCE DAY ONE OF OUR BUSINESS.
We love working with Fulfillrite and using their platform. Integration was quick and easy. The fulfillment is fast and reliable. And best of all, Charlie and the rest of the team are incredibly responsive via phone or email. They’ve been a great partner to have since day one of starting our business.
5.0
Phil Moldavski
Nice Laundry
Quick turnaround!
Fulfillrite has turned around all our orders quickly. Their app seamlessly integrates with our Shopify store, so orders are transmitted automatically.
5.0
Carol Bershad
Art Sparks
FULFILLRITE PROVIDES THE BEST CUSTOMER SERVICE!
Fulfillrite provides the best customer service! Been working with them for 8 years. They give me peace of mind and priceless service!
5.0
Michelle Arbel
Pink Perfect
Fulfillrite has been a great partner helping our online business grow, starting with just a few orders a day and now able to handle 10 times the volume started with.
Shopify integration has been excellent, no problems at all!
5.0
Jesse’s Teahouse
I was on the lookout for a reliable fulfillment service partner for our Kickstarter project. After thorough research, Fulfillrite emerged as a top contender. They not only met our expectations but exceeded them in every aspect.
The team at Fulfillrite is incredibly supportive and always willing to go the extra mile. Their fulfillment services are efficient, accurate, and timely. We’re confident that our partnership with Fulfillrite will contribute significantly to the success of our Kickstarter campaign.
If you’re seeking a top-notch fulfillment service provider, I highly recommend Fulfillrite.
5.0
Adnan Juwayhil
KW
