WE DID A LOT OF RESEARCH BEFORE SELECTING FULFILLRITE AS OUR FULFILLMENT CENTER, AND WE COULD NOT BE HAPPIER.

Josh has repeatedly helped us to resolve serious issues with our operations and he has always been there to answer our questions with patience and always in a timely manner. We are very happy to recommend Fulfillrite and Josh to any merchants looking for a trustworthy and reliable Fulfilment Centre for their e-commerce operations.

Fastest shipping–under 48 hours from the time the items arrived in the warehouse. Look no further than Steve Schwab and all your shipping needs–especially for crowdfunding!

I love the service, I have a manager that I can speak to directly with any problems.

I’ve been using Fulfillrite for somewhere around 6 months. I love the service, I have a manager that I can speak to directly with any problems. It’s easy to ship with custom labels, or marketing sheets, or custom notes. In 6 months, I haven’t had any customers complain about the packaging, or products ruined (other than by the post office), or forgotten shipments not sent (big one for me).

I trust them, and I would not change. As a matter of fact, I’m publishing another book, and they will handle that one as well.

WE WENT FROM SHIPPING 40/MO TO 2000/MONTH.

Everything you need in one place. These guys are doing it all, always providing great service and competitive prices. We went from shipping 40/mo to 2000/mo and they are really helping us grow.

From the beginning several months ago, my experience with Steve at Fulfillrite has been the best customer service experience I’ve ever had. Here’s why:

1) He’s thorough: he sent me more information on the quotes than I asked for, just to keep everything crystal clear, and has done this multiple times.

2) He’s very quick to respond: I always hear back via email within a short time period…

3) He makes me feel like a priority…proof that Steve and Fulfillrite are here to serve me and make my experience smooth.

4) Small nobodies like me are still priorities: Frankly, my tiny startup business is not bringing in a lot of money for Fulfillrite right now. And yet, I feel like I’m their most important customer.

I brag about Steve – a real life customer service unicorn! – to my friends and my followers who supported my creative project on Kickstarter.com, because he’s genuinely that good! Assuming the rest of Fulfillrite functions this way, just know that if/when you ask questions, express concerns, or admit you’re ignorant and need help, you’ll be treated like royalty.

I worked with the manager, Steve Schwab, for our Kickstarter U.S. fulfillment. He did an excellent job. His responses were lightning-fast, and he provided very helpful advice for our ground shipment from Canada to the U.S.

We were in a difficult situation due to a sudden tariff issue, and he resolved it quickly and effectively.

Communication with him was smooth and efficient—I didn’t need to ask many follow-up questions. Their web portal system is also very user-friendly and made the entire process easy.

I will definitely use this company again.

I highly recommend this company.

FULFILLRITE HAS BEEN AN AMAZING FULFILLMENT PARTNER, ALLOWING US TO FOCUS ON GROWING OUR BUSINESS.

Our account rep, Josh, provides excellent customer service whenever we have questions or special projects. Easy software setup, transparent pricing, orders come and packages get shipped out.
Since we switched to Fulfillrite we get a lot of compliments from customers on how fast they receive their orders. Would highly recommend to any other merchants!

Outstanding Fullfillment Company

I have worked with Fulfillrite for the last 10 years. They have always been extremely helpful, knowledgeable, and very easy to work with. the website for a merchant is very intuitive and straightforward. You don’t need to be a computer guru to work with their site. Their information is concise and complete. It is easy to make changes to an unshipped order if needed.

Best fulfillment ever

We are extremely satisfied with the fulfillment service. The cooperation has been excellent from the very beginning. Everything runs smoothly, efficiently, and without unnecessary complications. Orders are processed reliably and on time, and communication is always clear and proactive.

Special thanks go to Steve, our account manager, who is incredibly responsive, helpful, and always willing to accommodate our needs. He communicates quickly, looks for solutions even in non-standard situations, and truly cares about his clients.

We can confidently recommend this fulfillment partner and look forward to continuing our collaboration.