Have you ever ordered something online and wondered how exactly it got to your house? You’re certainly not alone – people may shop online a ton, but the order fulfillment process is still a little opaque.

Supply chain management, done well, is a bit like magic. Online shoppers can go their whole lives without really understanding how items get from Point A to Point B. And that’s the way we like it!

But still, you might be curious about how the whole thing works. So to satisfy your curiosity, here are the 11 order fulfillment steps that take place within the walls of our warehouse – and other warehouses like it – that make online shopping possible.

Fun fact - 1.7 million packages are lost or stolen in the United States every day. That's about 620 million packages per year according to a 2023 report by Security.org. Obviously, that is a terrible fact, but it's also an unavoidable one. So it begs the question: "who is liable...

You want to make a board game. But how do you…make a board game? I’m not talking about play-testing or art or any of that. I’m talking about manufacturing. How do you work with a manufacturer to turn that beautiful idea in your head or on some index cards covered...

Order fulfillment is incredibly important in eCommerce. It affects customer happiness directly. Problems here can cause bad reviews, lost sales, and less brand loyalty.

If you want to avoid these issues, you need to make your order fulfillment process smooth, clear, and reliable. Fixing common problems and giving great service will help you keep up your reputation. And that will help you keep your customers happy and loyal, and your store profitable.

The holiday rush is great for eCommerce. But what do you do when it’s done? How can you turn one-off holidays into steady post-holiday eCommerce sales?

That’s a big question and there are a lot of ways you can answer it. In this guide, we’ve compiled a list of tips to help you do just that.

Below, you will find 23 suggestions on how to achieve steady post-holiday sales, broken down into actionable tips. By following these tips, you can ratchet up your post-holiday sales and lock in continued growth for your eCommerce business.

The holiday season is a wonderful opportunity for eCommerce businesses to shine. It’s a time when shoppers are eagerly looking for gifts, deals, and festive spirit. If you’re smart about how you handle holiday promotions, you can pick up a ton of new customers, some of which you might keep for a long time!

To help you do that, we’ve made a list of 31 proven holiday promotion ideas. Take some of the ones you like and they will help your eCommerce store thrive this coming holiday season!

Ecommerce is exciting because you can sell practically anything to anyone. The internet makes that possible! But actually getting people to make purchases and keeping your eCommerce conversion rate up – that’s harder than it looks.

Your conversion rate—the percentage of visitors who make a purchase—is a critical metric for your online store’s success. Improving it can unlock tremendous growth and profitability.

Words sell. But only if you use them well. Ecommerce copywriting is a tricky skill to master, but the basics are easy to understand.

Well-crafted copy can be the difference between a sale and a lost opportunity. A successful product line and a dud. A thriving business and a dead one.

In this article, we’ll teach you how to make your copy more persuasive so you can win customers and keep them loyal.

Kickstarter is loved by creators and backers alike because it provides the tools to raise funds and connects people looking for the next new thing with creators. It’s no secret that many creators still favor launching on Kickstarter over other platforms because of Kickstarter’s traffic. Kickstarter draws in millions of...

Canada is really big. And the population is the size of California. So how do you ship to such a big country in a cost-efficient, timely way? That's a big question, and that's why we've brought on Adayra Lopez from InterFulfillment to shed some light on this question! https://youtu.be/bKAhV9SLAy8 Transcript...

Launching your brand is exciting, but the journey to attracting customers can be daunting. Luckily, social media allows you to connect with your target audience and build a loyal following of potential purchasers all at once. But how do you navigate the vast world of social media effectively? Fear not,...

Imagine making a board game about collecting flowers… …And then raising over $1 million on Kickstarter. That’s what Amy & Dusty Droz, the husband and wife duo behind Dux Somnium Games, did last year. It’s a remarkable story of success, and one which is remarkably grounded, relatable, and repeatable. Not...