Order Fulfillment Basics
Everything You Need To Know About The Lean Supply Chain
9 Inventory Management Tips to Keep You Stocked & Profitable
How To Ship Fragile Items Without Shattering Them
How Ecommerce Order Fulfillment Works: A Flow Chart
Have you ever ordered something online and wondered how exactly it got to your house? You’re certainly not alone – people may shop online a ton, but the order fulfillment process is still a little opaque.
Supply chain management, done well, is a bit like magic. Online shoppers can go their whole lives without really understanding how items get from Point A to Point B. And that’s the way we like it!
But still, you might be curious about how the whole thing works. So to satisfy your curiosity, here are the 11 order fulfillment steps that take place within the walls of our warehouse – and other warehouses like it – that make online shopping possible.
How To Choose An Order Fulfillment Partner
Shipping your own orders gets old fast. But finding the right order fulfillment partner to take care of it is a tough decision and one you want to make properly.
Picking the right order fulfillment partner can save you time, money, and energy. That way, you can focus on growing your business because you’re not the one putting every box in the mail.
But if you pick the wrong one, shipments might get lost and customers might get angry. You might end up paying bills and not entirely understanding why.
It’s complicated. So to help you pick the right order fulfillment – and tell when it’s the right time to be thinking about this in the first place – we’ve put together this guide.
Who to blame when your package gets lost in the mail
How To Prevent Customer Service Issues With Order Fulfillment
Order fulfillment is incredibly important in eCommerce. It affects customer happiness directly. Problems here can cause bad reviews, lost sales, and less brand loyalty.
If you want to avoid these issues, you need to make your order fulfillment process smooth, clear, and reliable. Fixing common problems and giving great service will help you keep up your reputation. And that will help you keep your customers happy and loyal, and your store profitable.