Press
(855) 961-7766
press@fulfillrite.com
From the beginning several months ago, my experience with Steve at Fulfillrite has been the best customer service experience I’ve ever had. Here’s why:
1) He’s thorough: he sent me more information on the quotes than I asked for, just to keep everything crystal clear, and has done this multiple times.
2) He’s very quick to respond: I always hear back via email within a short time period…
3) He makes me feel like a priority…proof that Steve and Fulfillrite are here to serve me and make my experience smooth.
4) Small nobodies like me are still priorities: Frankly, my tiny startup business is not bringing in a lot of money for Fulfillrite right now. And yet, I feel like I’m their most important customer.
I brag about Steve – a real life customer service unicorn! – to my friends and my followers who supported my creative project on Kickstarter.com, because he’s genuinely that good! Assuming the rest of Fulfillrite functions this way, just know that if/when you ask questions, express concerns, or admit you’re ignorant and need help, you’ll be treated like royalty.
Fulfillrite has been a great partner helping our online business grow, starting with just a few orders a day and now able to handle 10 times the volume started with.
Shopify integration has been excellent, no problems at all!
FULFILLRITE PROVIDES THE BEST CUSTOMER SERVICE!
Fulfillrite provides the best customer service! Been working with them for 8 years. They give me peace of mind and priceless service!
THEY GO ABOVE AND BEYOND AT EVERY TURN.
We have used Fulfillrite to handle fulfillment for about 10 of our crowdfunding projects, most of which have well over 1000 backers. The team goes out of their way to handle projects with great care, going above and beyond at every turn. If there is ever an issue, they reach out to me ASAP, so I feel like we’re making decisions as a team.
We been with Fulfillrite for over 4 years and our experience with their service has been exceptional.
I can only recall about 3 or 4 times when a product was shipped 48-72 hours after we submitted the order.
This was immediately corrected. Most orders get shipped the same day.
SEAMLESS AND STRAIGHTFORWARD
Sol at Fulfillrite was great to work with. He handled everything perfectly and fast! Their online portal was excellent to work with and integrates flawlessly with our businesses CMS/Website.
It was a really seamless and straightforward experience, and we look forward to continue working with them in the near future.
IT’S JUST SO EASY! I CAN’T SAY ENOUGH POSITIVE THINGS.
Overnight shipping happens reliably (a completely new experience for me!). International shipping is reliable, fast, and cheap! Their website is smooth and intuitive. Getting products to them is easy. Adding new SKUs to the site is easy. They pass on their negotiated discounted shipping rates to me and my customers, and my shipping is cheaper than ever. It’s just so easy! I can’t say enough positive things about the company.
Quick turnaround!
Fulfillrite has turned around all our orders quickly. Their app seamlessly integrates with our Shopify store, so orders are transmitted automatically.
FULFILLRITE HAS BEEN AN AMAZING FULFILLMENT PARTNER, ALLOWING US TO FOCUS ON GROWING OUR BUSINESS.
Our account rep, Josh, provides excellent customer service whenever we have questions or special projects. Easy software setup, transparent pricing, orders come and packages get shipped out.
Since we switched to Fulfillrite we get a lot of compliments from customers on how fast they receive their orders. Would highly recommend to any other merchants!
BEEN USING FULFILLRITE FOR ABOUT 1/2 A YEAR NOW FOR MY NEW SMALL BUSINESS AND LOVE IT.
Josh and his team are simply the best! Very easy to use their online portal, make payments and manage inventory.