Press
(855) 961-7766
press@fulfillrite.com
From the beginning several months ago, my experience with Steve at Fulfillrite has been the best customer service experience I’ve ever had. Here’s why:
1) He’s thorough: he sent me more information on the quotes than I asked for, just to keep everything crystal clear, and has done this multiple times.
2) He’s very quick to respond: I always hear back via email within a short time period…
3) He makes me feel like a priority…proof that Steve and Fulfillrite are here to serve me and make my experience smooth.
4) Small nobodies like me are still priorities: Frankly, my tiny startup business is not bringing in a lot of money for Fulfillrite right now. And yet, I feel like I’m their most important customer.
I brag about Steve – a real life customer service unicorn! – to my friends and my followers who supported my creative project on Kickstarter.com, because he’s genuinely that good! Assuming the rest of Fulfillrite functions this way, just know that if/when you ask questions, express concerns, or admit you’re ignorant and need help, you’ll be treated like royalty.
THEY GO ABOVE AND BEYOND AT EVERY TURN.
We have used Fulfillrite to handle fulfillment for about 10 of our crowdfunding projects, most of which have well over 1000 backers. The team goes out of their way to handle projects with great care, going above and beyond at every turn. If there is ever an issue, they reach out to me ASAP, so I feel like we’re making decisions as a team.
FANTASTIC CUSTOMER SERVICE AND TAILORING SERVICES TO MEET YOUR BRAND’S NEEDS.
Fullfillrite has gone above and beyond for me. I am a COO who manages a portfolio of [eCommerce] brands and one brand, in particular, has been nothing but trouble due to product packaging decisions decided prior to moving the inventory to Fullfillrite, but the team and specifically my account manager have been fantastic to help us resolve issues and get my stuff out the door. Very honest group too, they don’t hide problems by just being yes guys but work through the issues with you. Highly recommend!
THE BEST! … SIX STARS.
Fulfillrite is simply THE BEST! Lightning-fast fulfillment, awesome customer service and I don’t think they’ve ever dropped the ball on an order…seriously. We’ve tried other fulfillment services, but nothing comes close to Fulfillrite’s level of professionalism. Six stars.
THE BEST IN THE ORDER FULFILLMENT BUSINESS.
Fulfillrite is amazing. Their shipping rates are unbelievably good. The speed of receiving new inventory and shipping new orders is lightning fast, and inventory shrinkage has been next to nil.
What few times I’ve needed support, it’s been top-notch. I highly recommend.
EXCELLENT FULFILLMENT PARTNER
Sol has been incredibly responsive and helpful throughout my entire experience with Fulfillrite. I reached out to Sol about fulfilling Kickstarter orders for a board game. Pricing was transparent.
I had a peculiarly shaped product and Sol took the time to experiment with different boxes/packaging to find the lowest cost/safest shipping method.
WE DID A LOT OF RESEARCH BEFORE SELECTING FULFILLRITE AS OUR FULFILLMENT CENTER, AND WE COULD NOT BE HAPPIER.
Josh has repeatedly helped us to resolve serious issues with our operations and he has always been there to answer our questions with patience and always in a timely manner. We are very happy to recommend Fulfillrite and Josh to any merchants looking for a trustworthy and reliable Fulfilment Centre for their e-commerce operations.
I was on the lookout for a reliable fulfillment service partner for our Kickstarter project. After thorough research, Fulfillrite emerged as a top contender. They not only met our expectations but exceeded them in every aspect.
The team at Fulfillrite is incredibly supportive and always willing to go the extra mile. Their fulfillment services are efficient, accurate, and timely. We’re confident that our partnership with Fulfillrite will contribute significantly to the success of our Kickstarter campaign.
If you’re seeking a top-notch fulfillment service provider, I highly recommend Fulfillrite.
BEEN USING FULFILLRITE FOR ABOUT 1/2 A YEAR NOW FOR MY NEW SMALL BUSINESS AND LOVE IT.
Josh and his team are simply the best! Very easy to use their online portal, make payments and manage inventory.
WE WENT FROM SHIPPING 40/MO TO 2000/MONTH.
Everything you need in one place. These guys are doing it all, always providing great service and competitive prices. We went from shipping 40/mo to 2000/mo and they are really helping us grow.