Most consumer packaged goods (CPG) brands aren’t rolling in venture capital. And that’s okay.

You don’t need a million-dollar ad budget to succeed. But you do need focus. Clear strategy. The willingness to test things fast helps, as does a little grit.

To help you understand what CPG marketing looks like on a shoestring budget, we’ve brought in Alison Smith and Karin Samelson. They are the Cofounders of UMAI Marketing and have worked with dozens of CPG brands. They know what it takes to grow, without breaking the bank.

I sent them a bunch of questions by email, and they were kind enough to provide thorough responses. You can find their expertly written thoughts below, cited extensively throughout the post.

1. What’s the biggest challenge CPG brands face when trying to stand out?

“Money is number one, then time,” say Alison Smith and Karin Samelson, co-founders of UMAI Marketing.

It’s not that you can’t grow without outside funding. But it’s harder. Much harder.

“If a CPG brand doesn’t have the funds to hire help to sell and market their brand,” they explain, “then they are going to need to invest their own time to do so.”

There’s no shortcut around it. Either you’re hiring experts or doing the work yourself. And that means wearing every hat in the business—founder, marketer, operations, finance, customer service, and more.

“It’s not impossible to grow a successful brand without raising capital,” they add, “but it’s going to take a founder who is willing and has the time to wear all the hats.”

That’s the tradeoff. Cash or time. If you don’t have one, you need a whole lot of the other.

2. How has digital marketing changed how CPG brands sell their products?

A lot has changed in just the last few years. Long gone are the days when you needed a slick commercial and a big ad spend to make an impact.

“Less traditional advertising with overly thought-out (and EXPENSIVE) ad campaigns,” the co-founders say, “and more of a focus on of-the-moment, user-generated content that’s social first.”

That’s good news for smaller brands. You don’t need a creative agency or a big media buy. You need a phone, a little time, and a willingness to try things.

“CPG brands need to be nimble,” they explain. “Willing to test content. Not be afraid to have pieces of content fail. And have a human element to their marketing.”

This isn’t about getting it perfect. It’s about getting it out there.

When something resonates, double down. When it flops, move on quickly.

Being small gives you an edge here. Big brands have layers of approvals and brand guidelines to get through. You don’t. That means you can move fast, ride trends, and talk like a real person—because you are one.

Want to start simple? Share a founder video. Show your product in action. Repost customer content, ask questions, and answer comments. Or put another way: keep it real.

It doesn’t have to be polished. It just has to be you.

3. What’s the best way for CPG brands to drive sales in retail stores?

Digital and physical sales are more connected than most people think. If you want your product to move off the shelf, you have to do more than just get into the store—you have to drive people there and make sure the staff knows what they’re selling.

“Geo-targeted social ads with retailer coupons are one of the best ways to get people into stores and actually buy your product,” the co-founders say.

They recommend platforms like Aisle, which help brands offer digital coupons tied to specific retail locations. When a customer redeems the coupon, you get proof of purchase. That’s real ROI.

But don’t stop there.

“In addition to running ads,” they add, “have a good relationship with your buyer, schedule store demos, and educate store staff on your product.”

That last part often gets missed. If a store employee doesn’t understand what makes your product special, they’re not going to push it. But when they do understand? You’ve got an ally in the aisle.

“You have to build support both outside and inside the store,” they say. “That’s how you drive sales.”

4. How much does brand storytelling really matter for CPG marketing?

“A lot,” the co-founders say. “Especially if you don’t have million-dollar budgets.”

You can have the best product in the world, but if people don’t know your story—or worse, don’t feel anything about it—you’re just another jar on the shelf.

“If you don’t build that know, like, trust with your audience,” they explain, “then you’ll never achieve quality growth.”

This isn’t just about having a good origin story. It’s about giving people a reason to care. A reason to buy from you instead of the bigger, cheaper, or more familiar brand next to you.

“Give people a reason to support and rally behind you,” they say. “Even if you already have an awesome product. That reason is usually your story.”

And that story doesn’t have to be flashy. It just has to be real.

Did you start this company because of a personal need? Are you obsessed with your ingredients? Is your family involved? Are you fighting to stay independent?

Tell that story.

5. Does influencer marketing actually work for CPG brands?

Short answer: yes. But only if you do it right.

“Well, Poppi just got acquired for almost $2B,” say Alison and Karin. “So I think that answers your question!”

Poppi’s success with influencer marketing is impressive. But the co-founders make it clear—you don’t need VC money to make this strategy work.

“If you’re tight on cash,” they say, “find partners who really believe in your brand story + product, and may be willing to promote it for commission only (to start).”

That’s the key. Don’t chase big-name creators. Focus on real fans with loyal, engaged audiences.

And avoid the one-off $10K video trap.

“Stay far (far) away from influencers who immediately come to the table with ‘It will cost $10K for 1 video,’” they warn. “It’s absolutely outrageous what some of these content creators are charging.”

Even if you could afford it, it’s rarely a smart bet.

“Content quantity is important in this day and age,” they explain. “The odds aren’t in your favor for success with ONE video.”

Instead, think long-term.

“Negotiate a longer-term partnership to show their audience that they’re a true fan,” they say, “and not just peddling a new weekly product that doesn’t stick.”

That kind of repeat exposure builds trust—and trust leads to sales.

6. How can CPG brands use customer data to make better marketing decisions?

Good news: you probably already have a lot of what you need.

“There are plenty of platforms that you’re likely already using,” the co-founders say, “like Shopify, Meta, TikTok, Google Analytics. These give you a broad idea of who your customer is.”

But that’s just surface-level. To go deeper, you have to ask questions.

“To go deeper,” they advise, “survey your customers post-purchase. Use an app like KnoCommerce, or send an email.”

And make the questions count.

“Ask them: How they first heard about you. What they like or dislike about your products. What’s important to them in your category. What brands they also buy. And any additional feedback.”

That kind of insight is gold.

“Knowing who your customers are is essential to crafting marketing campaigns,” they say. “You can’t make smart decisions if you’re guessing.”

So stop guessing. Ask—and then actually use what you learn.

7. What’s an underrated CPG marketing strategy that more brands should try?

“There’s not a one-size-fits-all strategy that works for every CPG brand,” the co-founders explain. “Our approach is to at the very least, use a platform to create a community (like IG or TikTok), have a way to acquire new customers (like Influencers or Social advertising), and have a way to further indoctrinate and increase lifetime value (like through email marketing).”

That’s not flashy. But it’s effective.

Community. Acquisition. Retention. Miss any one of them, and you’ll stall out.

Community means showing up on social and giving people a reason to connect. Acquisition is how you bring new people in—whether through ads or creator partnerships. And for retention?

“Email marketing,” they say, “is a way to further indoctrinate and increase lifetime value.”

It doesn’t have to be complicated. But it does need to be consistent.

8. How can smaller CPG brands compete with big-name companies?

Let’s be honest—big brands have a lot of advantages. But speed and authenticity usually aren’t on that list.

“Big-name companies have to jump through hoops when it comes to creating content,” the co-founders say. “Endless chains of approval and watered-down ideas.”

That’s where small brands can win.

“Smaller CPG brands can be quick to react to trends,” they explain, “and be a part of the conversation with their fans + audiences.”

You don’t need corporate approval. You don’t need a six-week rollout. You can post now.

“Show up where they are on social,” they say. “And chat with them.”

That might mean replying to comments, responding to DMs, or hopping into a live video.

It sounds simple. That’s because it is.

This isn’t about glossy branding. It’s about trust. And trust is something big brands can’t buy—but you can earn.

9. What’s the biggest difference between marketing for DTC vs. retail CPG brands?

“More real-time data to help you optimize and grow quicker with D2C brands,” say Alison and Karin.

When you’re selling direct-to-consumer, you get instant feedback. You can tweak your ads, adjust messaging, and see the results in real time.

“With retail,” they explain, “we use a lot of the same channels, but our store data is delayed and not as transparent, so we have to be very aware of what we’re testing in these periods between receiving store data.”

That slower feedback loop makes testing trickier—but not impossible. It just means you need a plan, and you need to be patient.

10. What CPG marketing trends should brands pay attention to in the next few years?

“While we wish we had a crystal ball and knew of the newest, hottest social channel before everyone else,” the co-founders say, “right now we are completely focused on marketing & spending efficiently on the social platforms that work for CPG (like Instagram & TikTok).”

No need to chase every shiny new platform. If something’s working, get better at it.

“That being said,” they add, “we do share what we’re seeing as social trends each month in our Trend Report!”

The point is to stay aware without getting distracted. Keep your marketing grounded in what already moves the needle—and test from there.

Final Thoughts

There’s a kind of freedom that comes with being a small brand. You can move faster. Speak more honestly. Build a real relationship with the people who buy from you.

That advantage disappears the moment you start playing by someone else’s rules—chasing trends that don’t matter, copying campaigns that don’t fit, or spending like you’ve got cash to burn.

What Alison and Karin lay out here isn’t complicated. But it is disciplined. It’s about showing up, testing ideas, staying human, and knowing your customer better than anyone else.

If you’re willing to do that work—consistently—you’ll build something that not only lasts, but grows.

Not through hype. Not through luck. Just through good marketing, done right.

The Company
Level 99 is a board game publishing company owned and operated by Brad Talton. Some of their more popular games include BattleCON, Pixel Tactics, Millennium Blades, Argent: the Consortium, and Empyreal: Spells & Steam. Once launched on Kickstarter, the games are also available to buy online as well as at select retail outlets.

The Challenge
Brad has been using Kickstarter since its early days, all the way back in 2011. He has built his business from the ground up and has raised $3,185,142 through 22 campaigns reaching over 39,000 backers.

Up until 2015, Brad was shipping his Kickstarter campaigns out of his garage. He would gather some friends together, order some pizzas, and get everything shipped out. It was still very time-consuming and expensive, although he and his friends had a good time.

The Solution
Brad reached out to Fulfillrite for help shipping his 2015 Kickstarter campaign, Pixel Tactics Deluxe. He knew that he wasn’t going to be able to scale his business by shipping from his garage and relying on temp work forever!

Our sales team helped him to streamline his operations and save money on postage. This freed up David to spend his time growing the business and doing creative work. No longer did he have to worry about in-house fulfillment.

The Results
In the end, Fulfillrite took care of order fulfillment on behalf of Brad. This simplified his operations and allowed him to spend his newfound time growing the business and doing creative work. Level 99 is now a full-time job for Brad as well as five others, and has a comfortable office in Albuquerque, New Mexico.

Since he started working with Fulfillrite, Brad has seen continued success on Kickstarter, with every single campaign since 2015 funding successfully and often very quickly. Fulfillrite has shipped at least 37,000 packages on Brad’s behalf as of 2021, and we expect that figure to keep climbing!

I’ve been very impressed with our fulfillment service in New Jersey, Fulfillrite. They’ve managed to ship out our past three campaigns (Pixel Tactics Deluxe, Millennium Blades, and EXCEED) without any incident in the USA.
Brad Talton, Stonemaier Games, 2016

THE COMPANY
Creative Beast is a small business that sells realistic, built-to-scale dinosaur action figures made by owner-operator, David Silva. Creative Beast uses the crowdfunding platform Kickstarter and the pledge management system BackerKit to launch each new line of action figures. Once launched, the dinosaurs are also available to buy online as well as at select retail outlets.

THE CHALLENGE
After seven years of honing his product, David launched Beasts of the Mesozoic: Raptor Series on Kickstarter. He went on to raise over $713,287 between Kickstarter and BackerKit, and needed to quickly ship orders to over 5,000 backers.

While David suspected there was a market for his action figures, the success was much greater than he expected. He knew that it would be time-consuming and impractical to store and fulfill the rewards himself. After all, his goal was to spend more time doing what he loves – creating the dinosaur action figures that he always wished existed.

THE SOLUTION
Prior to his campaign launching, David reached out to Fulfillrite to get a shipping solution in place. He was prompted to do so after considerable research on Google. His goal was to find a qualified fulfillment team with trustworthy customer service and a human touch.

Our sales team helped him understand the ins and outs of fulfillment before the campaign was even launched. After the Kickstarter campaign rocketed to success, Fulfillrite shipped out over 5,000 rewards on David’s behalf in 2018. Similarly, during the toughest part of the pandemic in December 2020, Fulfillrite fulfilled his second similarly successful campaign – Beasts of the Mesozoic: Ceratopsian Series.

Over the last few years, Fulfillrite has also managed eCommerce orders for both Beasts of the Mesozoic series, which together are upwards of 300 per month, even when sales are slow.

THE RESULTS
All in all, Fulfillrite has helped David to streamline, systemize, and simplify his business operations, allowing David to focus on doing the creative work he loves.

David went on to launch another successful campaign for Beasts of the Mesozoic: Ceratopsian Series, which raised over $650,000 (and counting) between Kickstarter and BackerKit. Fulfillrite fulfilled this campaign as well.

Whether dealing with massive amounts of orders all at once, or a slow steady drip of eCommerce orders, Fulfillrite has been able to handle David’s fulfillment needs. In 2020 alone, David’s revenue doubled. All the while, David still has time to create, which he has used to further hone his craft.

We had well over 5,000 packages to ship between the Kickstarter and the pre-order campaign [in 2018]. Even with all the work of running a Kickstarter, it was a very positive experience! – David Silva, Owner, Creative Beast

David has been working with Fulfillrite for over five years now.

THE COMPANY
Calamityware is a graphic-designer owned e-commerce company that sells products with (often humorous) designs drawn from the owner’s personal sketchbook. Calamityware uses the crowd-funding platform Kickstarter as the basis of every product they sell, using the platform to test the demand for each product idea before initiating a production run. They’ve had over 60 successful Kickstarter projects to date. After each Kickstarter campaign, any surplus products are made available on his website, www.calamityware.com.

THE CHALLENGE
When Don Moyer first started his business, he was relying on the manufacturer of their products for fulfillment. “That was a bad idea,” he says. “They were not good at doing both.” In addition, the company was starting to produce new products made by other manufacturers, which further complicated fulfillment.

They knew they needed a more efficient, streamlined process. They had been emailing spreadsheets filled with order details once a week to their manufacturers, who had limited shipping options available. It often took days for orders to be shipped out. “We knew we needed to find a dedicated fulfillment partner,” says Don.

THE SOLUTION
Don found Fulfillrite through referrals from the Shopify community. “After our first conversation with Fulfillrite, we realized immediately how much they could help us.” Fulfillrite synced to Calamity’s Shopify store, which allowed for orders to be fulfilled within hours after payments were processed. “All of this really allowed our company to grow in ways we would not have been able to grow before,” says Don.

While speed and efficiency are what first drew Calamityware to Fulfillrite, Fulfillrite’s technology was a major factor in their decision to stay. “Early on, there would often be times when I wished the portal would do something it didn’t do, and within months they would add a new feature that was better than what I could have imagined. At this point, the portal works so well and has such amazing reporting, including shipping transactions and inventory levels, I can’t imagine what could be better.”

Another major factor was Fulfillrite’s commitment to personalized service and affordable, transparent pricing. “They treat my business like it’s a number one priority,” says Don. “Fulfillrite is very clear about their policies and fees and makes it easy for you to pay only what you need to pay based on the size of your business. It’s a very scalable system.”

THE RESULTS
Now that Fulfillrite has vastly streamlined, systemized, and simplified Calamityware’s fulfillment process, the company is able to sell a variety of products made by various manufacturers out of a variety of materials in a variety of different packaging—all with the same fast, reliable shipping.

“We often have 50 to 100 orders per day, and Fulfillrite is quick to fulfill all of these orders timely. Sometimes we even have 1000 Kickstarter rewards, and they can get them shipped out all in one day. Our ability to ship so quickly really impresses our customers and makes us look good. Fulfillrite really treats their customers well, and if I’m being treated well, it means my customers are treated well, and they keep coming back for more. And that’s a win-win for everyone.”

—Don Moyer, Owner, Calamityware
CalamityWare is a graphic-designer owned e-commerce company that sells products with (often humorous) designs drawn from the owner’s personal sketchbook. They use Kickstarter as the basis of every product they sell, using the platform to test the demand for each product idea before initiating a production run.

In this video, we talk with Lynnette Kelley, the CEO of Calamityware. She’s been working with Fulfillrite for order fulfillment for over 10 years.

The transcript that follows is her story and her words:

It really is amazing to see how Fulfillrite has been able to scale with our business.

Back in 2014, Don Moyer, our designer and one of our owners, would post his drawings on Flickr. People would comment, “You should put this on a product.”

That suggestion turned into his first Kickstarter project—a blue willow porcelain dinner plate with a drawing of flying monkeys on it.

(And how many Kickstarters have you guys run?)

Now we’re on our 71st, I think. Yeah, a lot.

But it all started with just one plate. The factory that was making them was here in Pennsylvania, and they had the ability to ship for us. I mean, they could do it, but they weren’t really equipped for it. That’s when we realized we needed a better solution.

We found Fulfillrite through the Shopify App Store. That integration was key. A customer places an order, Shopify processes the payment, and I don’t even have to press a button—it just happens. Instantly, the order gets sent to Fulfillrite’s system, where it enters the queue and gets shipped out the same day.

We’ve been lucky enough to visit Fulfillrite and tour the warehouse. Every time we go, it’s just such a phenomenal business. Everything is so streamlined—it’s super impressive. The fact that you can get orders out the same day is huge. It really is huge.

It makes a difference with customers, and I think it’s part of what keeps them coming back. We’ve grown, but we still have a really good relationship with Fulfillrite, and we’re still really, really happy.

No matter where you go – Kickstarter, Indiegogo, Patreon, GoFundMe, or somewhere else – one thing is clear. Crowdfunding is growing by leaps and bounds.

In North America alone, $17.2 billion was generated through crowdfunding campaigns in the year 2020. That’s up 33.7% from the year prior. Also in 2020 – the middle of a pandemic – almost 6.5 million crowdfunding campaigns were launched.

For many startups, the question is no longer “should we launch a crowdfunding campaign” but rather “where should we launch our crowdfunding campaign?”

And that’s a good question. One that’s often answered by defaulting to Kickstarter, because it is the most popular crowdfunding platform.

But what about Indiegogo?

The plain fact is that some products do really well on Kickstarter, and others do really well on Indiegogo. Each website has a dedicated community of people willing to back crowdfunding projects. Each website is capable of helping crowdfunders succeed.

But some products are just a better match for one platform over the other. Here’s how you can make your choice between Kickstarter and Indiegogo.

What is crowdfunding?

Crowdfunding is a way to raise money from a large group of people, usually online. Instead of relying on one investor, you get small amounts from many. It’s popular for launching new products, creative projects, and businesses. Kickstarter is the most popular crowdfunding platform, with Indiegogo being in the top 5.

Anyone with an idea can set up a campaign and ask for support. People who believe in the idea contribute. In return, they often get rewards like early access to the product.

Crowdfunding has changed how people fund projects. It makes it easier to bring ideas to life without needing a big loan or investment. All you need is a good pitch and an audience willing to back you.

What is Kickstarter?

Kickstarter is one of the oldest crowdfunding platforms, having started back in 2009. It’s known for creative projects like art, games, tech, and – of course – board games.

You can’t just launch any project you want, though. Kickstarter has strict rules on what is and isn’t eligible to fund on their platform.

Plus, Kickstarter is based on an all-or-nothing model. If you don’t hit your goal, no one’s card is charged, and you get nothing.

What is Indiegogo?

Indiegogo is another popular platform. It’s less popular than Kickstarter but has a more flexible platform. Tech and gadgets seem to do particularly well on Indiegogo.

Indiegogo allows a broader range of projects and has fewer rules. That means some projects, like those related to personal causes or charitable campaigns, can be funded through Indiegogo, even when Kickstarter says no.

Indiegogo also allows creators to choose between all-or-nothing or keep-what-you-raise funding options. That means if you reach, say, 70% of your goal, you can keep the funds you raise, whereas on Kickstarter you would get nothing.

What other crowdfunding platforms are there?

There are tons of crowdfunding platforms online. Many, like Patreon or GoFundMe, don’t necessarily immediately come to mind when you say “crowdfunding”, but still count because they are based on raising small donations from a lot of different people.

Bearing that in mind, there are plenty of crowdfunding platforms besides Kickstarter and Indiegogo. Some are better for personal causes, while others focus on helping startups raise capital. Here’s a quick look at some of the most popular alternatives:

• GoFundMe: Best for personal causes and emergencies.
• Patreon: Focuses on ongoing support for creators through monthly subscriptions.
• StartEngine: A platform for equity crowdfunding, aimed at startups seeking investors.
• Gamefound: A crowdfunding platform exclusively for board games.
• Crowdfunder: Focuses on helping startups raise capital from investors.
• Fundable: Allows startups to raise equity or rewards-based funds.
• Republic: An equity crowdfunding platform for startups and real estate.
• Crowdcube: A UK-based equity crowdfunding platform aimed at helping companies raise investment.

These platforms serve different purposes. Some focus on personal causes, while others target startups or ongoing projects. Choose based on your needs—equity, rewards, or charitable giving.

Not every platform fits every project. For instance, GoFundMe works well for raising money in emergencies but wouldn’t be suitable for launching a tech startup. Equity platforms like StartEngine or Republic are perfect if you’re looking to offer investors a stake in your company.

3 most important factors to choose between Kickstarter vs. Indiegogo

When you choose between Kickstarter and Indiegogo, there are only three factors that should make a decisive difference: your product type, the rules, and whether you want partial funding access.

There are plenty of differences between the platforms, to be sure, and we’ll talk about those. But these three factors are, by far, the most important. Below is explanation of why this is the case:

1. What platform will be the best fit for your product?

Kickstarter is best for creative projects. Think games, films, and art. Even Kickstarter’s branding leans heavily into creativity and artistry, in much the same way that Adobe’s does.

Indiegogo, on the other hand, covers a broader range of categories. But among them, projects in the technology, fitness, outdoor, and home categories tend to do well.

You need to go to the platform your audience expects you to be on. Launching a board game on Indiegogo would be a mistake. But that would not be the case if you launched a new consumer electronic product on Indiegogo.

2. Are your product and company able to follow the rules?

Kickstarter has strict guidelines. It doesn’t allow charities, personal causes, or any project that isn’t focused on creation.

Indiegogo’s rules are more relaxed. If your project doesn’t follow Kickstarter’s rules, this could be your better option. This would be the case for charity or for personal causes. There’s simply no use in trying to launch projects like that on Kickstarter, since the manual review process will eliminate them before they have a chance.

3. Do you want the ability to take partial funding if you underperform your goal?

Kickstarter is all or nothing. You either hit your goal, or you get nothing. It’s great for ambitious projects with big goals, where not having enough capital would lead to the creators having to invest far too much of their own money to ship far too few products.

Indiegogo offers flexible funding. If you want to keep whatever money you raise, no matter if you hit your target, Indiegogo’s flexibility gives you that option. To be clear – Indiegogo still offers all-or-nothing funding as an option too. But the point is that you can choose in advance to keep the funds if you don’t raise enough to reach your goal outright.

Flexible funding is useful for creators who can still succeed even with partial funding. If you want to take advantage of that, you can’t use Kickstarter.

Kickstarter (Pros)

Kickstarter is a household name in a way that other crowdfunding platforms simply aren’t. It’s this brand name – and the community that comes along with it – that set Kickstarter apart since it helps with reach, success odds, media exposure, and community-building.

1. Kickstarter has a larger audience.

Kickstarter is the largest crowdfunding platform. Even though you should build your own audience before launching, you will still see a huge spike in attention just by the act of launching on Kickstarter. This makes it easier to attract even more backers, creating a virtuous cycle.

2. Kickstarter success rates are higher.

Kickstarter campaigns generally have a higher chance of meeting their funding goals compared to other platforms. The all-or-nothing model encourages backers to help you reach that target. This gives creators a better shot at full funding.

3. The media loves Kickstarter.

Kickstarter projects often get media coverage, especially if they are unique or innovative. The word “Kickstarter” itself rather than “Indiegogo” or “Patreon” or some other crowdfunding platform tends to get the attention of journalists.

When you land press coverage, it can help drive even more attention and backers to your campaign. It’s simply easier to do that with Kickstarter than other platforms.

4. Kickstarter’s fixed funding model reduces the risk of being underfunded.

By only allowing funds to be collected if the goal is met, creators avoid being stuck with less money than they need. This ensures that you get enough resources to complete your project. It’s a safeguard against underperformance.

In fact, Kickstarter’s strict insistence on all-or-nothing funding has likely contributed to its success as a platform. Reducing the risk of creators having to fulfill orders without enough funding reduces the risk of backers paying for products and receiving nothing. It likely has helped Kickstarter’s reputation.

5. Kickstarter generally has better analytics.

Both Kickstarter and Indiegogo have built-in analytics tools. But Mark Pecota, CEO of LaunchBoom, says in his article comparing the two platforms that “in my experience, Kickstarter has better integration and the data tracked in Google Analytics almost identically matches the data tracked on your Kickstarter campaign.”

6. Kickstarter has a thriving community of creative projects.

Kickstarter is home to a passionate, engaged audience that loves supporting creative ventures. This community boosts projects in categories like art, film, and games. It’s hard to measure the impact of culture on a crowdfunding platform overall, but let’s not forget that Kickstarter is home to “superbackers” who have supported more than 25 projects with pledges of $10 or greater in the last year.

7. Kickstarter will pay all funds after 14 days, holding none back.

Once your campaign ends successfully, Kickstarter transfers the funds quickly. The 14-day period is short, allowing you to start using the money right away. There are no additional holdbacks or delays. Indiegogo, by comparison, holds onto about 5% of the funds to issue to backers in the event of refunds.

Kickstarter (Cons)

Kickstarter also has its downsides. The platform has some limitations that you should be aware of prior to launching.

1. Kickstarter manually reviews projects and has strict rules.

Each project must pass Kickstarter’s approval process, which can be time-consuming. The platform has strict guidelines on what projects are allowed. This can be a hurdle for creators with unconventional ideas.

2. Flexible funding is not an option on Kickstarter.

Kickstarter uses an all-or-nothing model, meaning you must meet your goal to get any money. If you fall short, you get nothing. Some creators simply hate the idea of working hard on a crowdfunding campaign only to end up empty-handed and this lack of flexible funding can be a dealbreaker for certain projects.

3. Kickstarter’s page builder is notoriously hard to use.

Kickstarter’s tools for creating campaign pages are known for being clunky and difficult to navigate. Creators often struggle with formatting and design. This can make it hard to build a professional-looking page.

4. Kickstarter does not have a platform for post-campaign fundraising.

Once your campaign ends, there’s no built-in way to continue raising funds on the platform. Kickstarter doesn’t offer tools for ongoing support like some other platforms do. This limits creators who want to extend their campaigns.

This forces a lot of creators to use third-party tools like BackerKit, Gamefound, or even Indiegogo InDemand to continue raising funds after the completion of their projects.

5. Kickstarter has relatively few project categories.

Kickstarter focuses heavily on creative projects and has fewer categories for business or personal causes. This can make it hard for some campaigns to find a home. If your project doesn’t fit their mold, you might have a hard time raising enough funding.

Indiegogo (Pros)

Though it is less popular than Kickstarter, Indiegogo has some attractive features for campaign creators. In particular, it’s known for its flexibility and openness to various project types.

1. Indiegogo allows flexible funding.

Unlike Kickstarter, Indiegogo gives you the option to keep whatever you raise, even if you don’t hit your full goal. This reduces the risk of walking away empty-handed. Flexible funding is perfect for creators unsure about meeting their target.

2. Indiegogo has a broader range of product categories.

Indiegogo welcomes projects that range from creative endeavors to personal causes and tech innovations. That makes it more versatile for projects that might not fit into Kickstarter’s stricter guidelines.

3. Indiegogo is open to more countries.

Indiegogo is available to creators in a wider range of countries than Kickstarter. This makes it more accessible to a global audience. It’s a great option for international campaigns seeking a broader reach.

4. Indiegogo allows for post-campaign funding via Indiegogo InDemand.

Once your campaign ends, you can continue raising money through Indiegogo InDemand. This feature lets you keep accepting contributions even after your initial goal is met. It’s perfect for projects that want to maintain momentum.

If you want to do this with Kickstarter, your only choice is to use a third-party pledge manager such as BackerKit. Although it should be noted that Kickstarter has been researching and beta testing a system for post-campaign funding.

5. Indiegogo’s page builder is more flexible.

Indiegogo’s tools for creating your campaign page offer more customization options than Kickstarter. You have greater control over the design and layout. This flexibility makes it easier to create a polished, professional page.

If you are particularly tech-savvy, you’ll be pleased to know that Indiegogo’s page builder even supports basic HTML and CSS if you want to get a little more hands-on with your page styling.

6. Indiegogo collects backer information immediately after pledging.

As soon as someone contributes to your campaign, Indiegogo collects their contact and shipping details. This means you have everything you need to fulfill orders quickly. Early access to backer info helps streamline fulfillment.

7. Indiegogo has a thriving tech and gadgets community.

Indiegogo is particularly well-known for its tech and gadgets campaigns. If your project falls into one of these categories, you’ll find a ready-to-back community of interested backers. This niche focus can boost your campaign’s success in the tech world.

Indiegogo (Cons)

Indiegogo has some drawbacks, especially when compared to Kickstarter. It’s important to weigh these cons before deciding to launch a project on the platform.

1. Indiegogo has lower success rates.

As many as 37.7% of Kickstarter campaigns succeed. Only 17-18% of Indiegogo campaigns do the same.

To be clear, these are base odds of success that don’t consider the product category or the skill of the crowdfunding creator. But even still, this can be awfully discouraging for creators hoping for guaranteed success.

2. Indiegogo has a smaller audience.

While Indiegogo is a popular platform, it doesn’t have the same massive audience that Kickstarter does. Fewer potential backers mean you might have to work harder to promote your campaign. This smaller pool of users limits your campaign’s exposure.

Again, if you are launching in the right category, this is less of an issue.

3. Indiegogo campaigns aren’t as attractive to the media as Kickstarter campaigns.

Kickstarter has a stronger media presence, often drawing more attention from journalists and bloggers. Indiegogo campaigns don’t typically get as much press coverage. This lack of media buzz can make it harder to generate excitement.

4. Indiegogo holds 5% of funds for refunds.

Indiegogo keeps 5% of your funds on hold in case refunds are needed. This is a relatively minor concern if you budget for it, but it can still be annoying if you aren’t aware of this fact. Make sure you consider how immediate your cash flow needs are before you launch an Indiegogo campaign.

5. Indiegogo charges backers immediately, rather than after the conclusion of a successful campaign.

On Indiegogo, backers are charged as soon as they pledge, regardless of whether the campaign hits its goal. For cash flow purposes, this can be excellent, but until those orders are fulfilled, accountants will consider that money “unearned revenue.”

Now to be clear, this is also the case with Kickstarter, but since you receive rewards after the campaign is over, that’s less time that unearned revenue will be sitting on your books.

There’s also a psychological element to consider for backers. Some backers may hesitate to pledge if they don’t know whether the campaign will succeed. This could affect your overall funding.

Final Thoughts

Kickstarter and Indiegogo both have well-established communities, and both can be a great place to launch your crowdfunding campaign.

The most important thing to consider is: “what kind of product am I selling?” Games, film, art, publishing, and design do really well on Kickstarter. Technology, fitness, outdoor, and home do really well on Indiegogo.

After considering product category, it’s a matter of subtleties. What’s more important: higher chances of success or openness? Does flexible funding move the needle? What about the ease of transitioning into a post-campaign pledge manager?

These questions will help you determine whether Kickstarter or Indiegogo is right for you and your business.

But no matter what you choose – good luck! Let us know if you need any help shipping orders.

For over a decade, board games have been dominating Kickstarter. But making them isn’t easy, especially when you need to find someone to handle complex plastic manufacturing for you!

So how do you find a company that can manufacture all those beautiful plastic minis? What’s the difference between PVC and HIPS sprue and resin?

To be honest with you, I don’t know the answers to those questions.

But Billy Long at Unicool Game Manufacturing does! That’s why I’ve asked him a bunch of questions about the board game plastic manufacturing business.

What follows is a transcript of our conversation. It has been edited for clarity and brevity.

10 Questions About Board Game Plastic Manufacturing, Answered by an Expert

1. What does Unicool Game Manufacturing specialize in?

Unicool Game Manufacturing is a premium board game manufacturer based in Shenzhen, China. We have printing and miniature manufacturing equipment in-house. We also have strong technical and sourcing abilities for quality game accessories such as dice, neoprene playmats, coins, customized wooden and metal pieces, and custom plastics.

2. What games has Unicool made?

We began as a plastic manufacturer of action figures, toys, and miniatures earlier. From there, we did some behind-the-scenes work for larger board game companies.

We have made lots of super nice miniatures for a host of big projects (such as Joan of Arc, Blood Rage, etc.). You won’t often find our name on boxes since we’re a parts manufacturer, but these days, more and more clients are happy to promote us and even proudly print our logo on the box (such as Eldfall Chronicles). We’re very grateful for that!

3. Creating plastic components is notoriously expensive in small batches. Why is it that?

I think one of the biggest impediments that many game designers/developers run into is the high upfront tooling costs. This makes the overall cost per unit steep in small runs once high molding costs are factored in.

But we’ve changed the game and started producing small batches in a way that is no longer cost-prohibitive and intimidating-proudly. We call it Unicool Plastic! It doesn’t require tooling and the plastic material we’re using isn’t as brittle as normal resins, while still maintaining the delicate detail seen in resins.

4. How does plastic manufacturing work?

There are 11 steps in the process.

1. The client provides us with their 3-D design in a common format such as STL or ZTL.
2. We check the files and see if they need to be resculpted prior to mass production. Sometimes we can even recommend changes to help clients save money later in the process.
3. If resculpting is needed, we provide advice on how to do it.
4. We print a high-resolution model with a 3-D printer.
5. We then make a tooling master with high-detail resin.
6. From there, we will make polyurethane resin miniatures for preproduction copies.
7. The client is given a chance to review the preproduction copies and see if they like them.
8. We create the mold for mass production of plastics.
9. We then inject plastic into the mold.
10. When parts are completed, we do any necessary gluing and assembly.
11. Then we pack boxes and the game is complete!

5. What’s the difference between PVC, HIPS Sprue, and Resin when it comes to manufacturing minis?

Yes, this one can be tricky and bemusing.

In a nutshell, PVC and HIPS minis will need a metal mold, which is substantially more expensive than the silicone mold for resin.

PVC and HIPS minis often come preassembled while resin models usually come unassembled. Resin can capture a higher level of detail but may break easily.

Then, of course, there’s Unicool Plastic, where we balance quality, flexibility, and fragility so we can have the best qualities of PVC, HIPS, and resin minis.

6. What’s the most cost-effective way to manufacture a game that has dozens and dozens of plastic miniatures?

The easiest way is to find a professional plastics manufacturer and ask for their help early in the process. They can help you perfect your 3-D models and find cost-efficient materials.

Unicool is a good option here, but any expert advice early in the process will help a lot.

7. What should first-time publishers know about plastic manufacturing for games that isn’t common knowledge?

What looks amazing in a computer-generated 3-D model can be really problematic in the physical model.

A lot of our job involves helping publishers fix 3-D models that won’t work in physical manufacturing. If you’re going to be manufacturing custom plastics, plan to spend at least some time revising your initial ideas. Build that into your project timeline.

8. What are the most unusual components that Unicool has ever manufactured for a client?

We keep mentioning it, but Unicool Plastic is definitely our most unusual component. It’s tough to create your own raw materials, but we’ve done so in order to give publishers more options for high-quality, cost-efficient miniatures.

Unicool Plastic raises the bar for the quality of materials and the level of detail, delivering top-quality models that fit every painter – even the most demanding for breathtaking details! We push the limits of possibility and make sure all your intricate features are wonderfully defined and elevated to create an incredible painting experience for you and your customers.

9. Does Unicool manufacture for crowdfunding campaigns?

Yes, we surely do.

We’ve finished a whole host of crowdfunding projects and we’re happy to provide added value and serve as a guiding hand to help you go from zero to hero along the ride.

10. Where can people find Unicool Game Manufacturing online?

You can find out more about us on our website as well as our YouTube Channel.

Need help turning your board game dream into a reality? Contact Unicool for a quote today.

If you’ve browsed Kickstarter, Indiegogo or other crowdfunding sites lately, you may have noticed that the gaming category has been growing and growing in popularity. Crowdfunding has become a viable way for game designers to turn their ideas into reality.

Catacombs, the award-winning dexterity fantasy board game, was first published in 2010, followed by a sold-out second edition. When it came time for their third edition redesign, the creators did something a little out of the box, so to speak – they turned to Kickstarter.

We talked with Elzra Games cofounder Aron West about why Elzra turned to Kickstarter, what they learned and how they knocked their campaign out of the park.

This interview was originally published on November 11, 2015. We’ve updated the formatting for more recent devices, but have otherwise left the interview unchanged.

Elzra Games has continued to expand the Catacombs franchise since the publication of this interview and continues to be successful in crowdfunding!

What is your background? How did you become interested in designing games?

At a high level, I have a background in software development, enterprise systems, cloud computing etc., so designing board games enables me to ship “physical bits” as opposed to “digital bits.” It’s a nice change.

How did Elzra Games come about? How did the game Catacombs come to be – the idea, concept and design?

Catacombs as a product happened by accident. Approximately five years ago, Ryan Amos, Marc Kelsey, and myself were involved in designing and manufacturing the first edition of Catacombs. Given our exposure to a wide variety of board games, we had a feeling for some ideas that we thought could work. We discussed some initial designs and ultimately focused on the idea of a exploring a dungeon by flicking a wooden disc as most dexterity games involved sports or racing cars.

The first edition of Catacombs was released in 2010. From humble beginnings and word of mouth it took off under the Sands of Time Games brand. Elzra Corp. took over the assets of Sands of Time at the beginning of 2014 (before the Kickstarter). I am now responsible for the creative and operational aspects of the company and the Catacombs Third Edition product line.

The first two editions of Catacombs were very successful and in fact, sold out. Why turn to Kickstarter for the third edition?

We wanted to test the market demand for a new version that implemented some improvements that customers had suggested. Kickstarter seemed like a perfect way to accomplish this.

What sorts of research and preparations did you make before launching?

We reviewed other Kickstarter campaigns and devoted time and resources to creating an engaging video. We also paid close attention to our reward and stretch goal setup, which any serious campaign will do as a matter of course. Kickstarter had not been available in Canada for very long, so it felt like we were a trailblazing project.

Having a strong following from editions one and two must have made things a little easier. Did you find them to be supportive?

There was a great deal of controversy about the new artwork direction in the Catacombs Third Edition product line. Some of our existing fans felt that we had abandoned them. This is definitely not the case! However, the new artwork by the talented artist, Kwanchai Moriya, is much more colourful and accessible expanding the game’s appeal. As they have become accustomed to the new artwork and the many fan driven improvements in the Third Edition, people are becoming more accepting of the changes. Overall, the response to Catacombs Third Edition has been fantastic!

What were the biggest challenges you encountered while running your Kickstarter campaign? What would you do differently next time?

We would ensure we had currency-hedging instruments in place. The drop in the Canadian dollar from 2014 through this year really hurt us. Simultaneously launching with a German language version in conjunction with a third party publisher proved logistically challenging as well. Finally, we have a much better sense about the costs involved in shipping to certain countries and would raise the shipping rates accordingly. Who would have thought that shipping from Germany to Serbia was as expensive as shipping to Australia?

Really good point! Is this what led you to bring in help for your fulfillment?

Yes, because as a new company with low shipping volumes, it is very expensive to ship packages from Canada internationally. Instead, we shipped packages to European and international backers from a fulfillment company located near the printer in the Netherlands where our games were produced. We had Fulfillrite handle shipping packages to the backers in the US and we took care of sending out packages to domestic backers based in Canada ourselves.

Were you ready for the incredible response to the campaign, having raised over $200k of your $40k goal? How did you handle it?

No, it was a nice surprise. We knew how much work was ahead of us, so there were no celebrations or anything like that. We immediately got started. We also incorporated many suggestions from fans, for example, the “chicken hero” and the “bee familiar” were included in Catacombs Third Edition as direct result of comments received during the campaign.

What’s next, are you working on any new games?

Yes, three new titles set in the Catacombs universe. One is a card game being designed by one of the original Catacombs designers, Ryan Amos, another is a direct expansion to Catacombs and the third takes Elzra’s Dexterity Game System and turns it into a competitive experience. The Catacombs Third Edition product line looks set to become available in additional languages as well.

Finally, the Catacombs Third Edition base game and the Cavern of Soloth expansion will be available at retail before the end of 2015.

To learn more about Catacombs, the Cavern of Soloth and Elzra Games, please visit them at Elzra.com

Plan on taking your board game idea to Kickstarter? There are a lot of games out there, and you need a way to prove yours is worth playing! Getting reviews is one way to do this, but it’s not the only way. You can also make an online board game demo.

But how do you do that? How do you turn a tabletop game into something playable online?

Turns out there are a lot of ways, the two most popular of which are Tabletop Simulator, which is available cheaply on Steam. The other is Tabletopia, which is entirely free.

Of course, as easy as it is to get into Tabletop Simulator or Tabletopia, making a good-looking board game demo is still not easy. That’s where Kenny Goodman, Owner of Overboard Games comes in. He runs a business entirely dedicated to helping board game publishers create online versions of their games.

I sent a bunch of questions his way by email, and he sent some insightful responses back which we’re going to share with you!

What follows are his answers to Fulfillrite’s questions, lightly edited.

What is Overboard Games and what services do you provide?

Overboard Games is a digital board game marketing company. We provide various services to help publishers and designers promote their board games, specializing in the creation of Tabletop Simulator & Tabletopia mods for online board game demos. We also do renders and animation.

How does Tabletop Simulator work?

Tabletop Simulator is essentially a physics sandbox engine that you can use to create board games. You drag and drop your files into pre-set templates which you then modify within the game to suit your need. It mimics the experience of having physical game components on a physical table.

It’s clunky at first, but once you get into the rhythm of things, Tabletop Simulator really starts to sing. Anyone can make a simple mod on Tabletop Simulator, but it’s hard to make good-looking ones, which is what we specialize in.

How did you get into creating Tabletop Simulator mods?

I got into creating Tabletop Simulator mods a couple of years ago by casually turning free print-and-plays into digital games. Then I would email the publishers to share the mod I made. This quickly snowballed into something bigger, and publishers started contacting me, which I did not expect. But once I saw there was a market, I embraced it and turned Overboard Games into a business.

When did Tabletop Simulator really start to take off?

Tabletop Simulator is one of those peices of software which board game publishers have always known about, but never fully embraced. Physical games reign supreme in the board game world. But it took off when the pandemic started, as it forced everyone to turn to digital gaming platforms.

Why do board game creators, particularly Kickstarter/Gamefound creators use Tabletop Sim so much?

They use it because it’s a free way to advertise their game. It also gives players a chance to play their new game before they back on Kickstarter.

It’s also opened the door for new designers by simplifying playtesting. Tabletop Simulator allows you to do an infinite amount of iterations for free, which increases the quality of your game way faster than doing it in person.

How does Tabletop Sim help crowdfunding creators raise money?

Tabletop Simulator has two sides: the workshop and downloadable content (DLCs). We use the workshop, a place where anyone can upload a mod and then distrubute it for free, for anyone to play. The workshop allows you to indirectly monetize the game by drawing attention to the crowdfunding campaign.

What was the hardest mod you’ve made?

This is an easy question. The most difficult mod is the one we’re creating right now: an update for Europa Universalis: The Price of Power. The demo originally had five custom scenarios, and now we’re increasing that to twenty in the complete game. As a result, it is going to require a lot of scripting. (You can program Tabletop Simulator mods to automatically perform certain functions like board setup. But writing the scripts to do this is hard!)

What was the most fun mod you’ve made?

Honestly, all the mods are fun to make, but Merchant’s Cove is my favorite. It has multiple fun things, like a spinning compass, a marble machine, sliding ramps, and cute little “good tokens.” It’s even got a very attractive and functional interface, backed up by scripting, that automatically sets up the game for certain factions.

What’s next for Overboard Games?

We would love to do more animation and renders as that is a lot of fun. As an overall business, I want to fully embrace the Overboard brand and branch into other forms of media that I’m interested in.

What else should crowdfunding creators do in order to ensure success?

To ensure success in an industry so competitive is difficult, but the key to it is to make your game known and market it to create a solid following. Build a community from the start, have a dedicated playtesting team, and get as many people as you can invested in your game early.

Want help creating a digital version of your board game? Check out Overboard Games to request a quote.

After running 10 successful Kickstarters, we think it’s pretty safe to say that Don Moyer of Calamityware is something of an expert in running a crowdfunding campaign or two. Don and his partner Lynnette Kelley were recently featured on Kickstarter’s Google+ Creators Hangout and shared quite a bit of useful, real-life experiences they encountered on their crowdfunding travels.

This interview was originally posted on October 7, 2015. We added an AI-generated transcript on October 4, 2024.

Calamityware is still a client of Fulfillrite. To date, they have launched over seventy Kickstarter campaigns!

Start of Interview

Julio Terra: All right. Welcome everybody to this week’s Creators Hangout here at Kickstarter. My name is Julio Terra. I’m an outreach lead for design and technology at Kickstarter, and I’m going to be your host today. I’m really happy that we have Don Moyer and Lynette Kelley joining us. They are prolific creators, having completed 12 projects, with their 13th project live right now. They’ve worked on everything from plates to mugs, bandanas, prints, and their current project is a great puzzle. Their work always has a special touch of humor and whimsy. Many of you probably already know their work, but if not, you should definitely check it out. I’m a huge fan.

Before I turn it over to them, I just want to remind everyone that this is a live conversation. You can submit questions through the Google Hangouts page, Facebook, or tweet them to Kickstarter Tips. So, Don and Lynette, thank you very much for joining us.

Background and Introduction

Lynette Kelley: You’re welcome. Thanks for having us. Great to be here.

Julio Terra: To get us started, I wanted to hear a little bit about your background. What were you both doing before you started CalamityWare and all the projects you’re now running?

Don Moyer: I’ll start. For 40 years, I was a graphic designer and writer, solving problems for corporate clients. Recently, I retired and now get to indulge in projects I like to do—no clients, just me. So everything is about Don having fun.

Julio Terra: Awesome. So, I guess that answers the next question I wanted to ask—when you started, did you have a sense of where you wanted to take it? Did you plan for it to become as big as it has, or was it initially just a small side project?

Don Moyer: My dream has never been, and still isn’t, to build an international juggernaut of commerce. I’m just trying to do projects that I think are fun, and Kickstarter is perfect for that. It lets you find others who want to support a project. When I launched the first project, I didn’t know if it would succeed, but it was nice that it did. Then I got hooked and did a second one, and so on.

First Project Experience

Julio Terra: Awesome. Let’s talk a bit about your first project. You mentioned that you weren’t sure if it would succeed when you launched it. Can you tell us more about that experience? What were your expectations, and what was the biggest challenge you faced?

Don Moyer: Sure. Let me give you a little backstory. I love to draw and keep sketchbooks where I draw every day. Right now, I’m working on octopuses. A few years ago, I inherited an old blue willow pattern plate, and I thought it would be fun to draw one in my sketchbook. When I finished, I felt like it needed a pterodactyl to make it more fun. When I posted that on Flickr, where I share my sketchbook, people started saying, “That would be nice if it were a real porcelain plate.” So, I looked into it, and it seemed feasible to have plates made.

I had always wanted to do a Kickstarter, so I defined the project on the platform just to see what would happen. The result was a plate similar to this one, which became our first project. We had a couple hundred backers who wanted to have dinner with flying monkeys, and the project succeeded. That opened my eyes to all the logistics and administrative details, which wasn’t my focus at the time. That’s where Lynette and her husband Jack came in.

Joining the Team

Lynette Kelley: I’ve worked with Don for almost 20 years at the design firm he founded, and that’s how we know each other. Last May, in the middle of the third plate project—the sea monster plate—it really took off, and Don was overwhelmed with all the details. Jack and I were very interested, so we asked Don a lot of questions. Even though he’s retired, he still comes to the office hangout. Somehow, we just decided to help him out.

So, we’ve been on board since then, helping with the back end of things. I handle the operational tasks, customer service, and accounting, while Jack is in charge of marketing. He helps keep our customers informed and engaged with CalamityWare.

Building a Community Around Your Projects

Julio Terra: Awesome. And building on that, one of the things you’ve done very successfully is build a community around your projects. Your first project had around 350 backers, if I recall correctly. Now, with your dinnerware projects—plates specifically—you average over a thousand backers per project. How have you been able to grow the community and keep it healthy?

Lynette Kelley: Back in May of last year, in the middle of the Sea Monster plate, we were picked up by Colossal.com. That turned out to be a colossal boost for our audience, and that plate really took off. I think our customer base has built itself from there. We got another boost when we did the mugs this past summer, again from Colossal.

That kind of outreach has been a big help. It’s funny how one mention from Colossal leads to many other bloggers becoming interested in our product. We get a lot of free advertising without even being directly contacted. So, finding that one special niche that gets you a lot of visibility can really help grow your community. We’ve been fortunate to have that connection.

Organic Growth and Outreach

Julio Terra: How did that happen for you guys—was it purely luck? And what kind of work were you doing before to get the word out about your projects?

Don Moyer: I’d say it’s about 66 percent luck. The rest is something you can control by trying to reach out to people who might be interested. With all these projects, we’re aiming for products that are beautiful, utilitarian, and funny. That’s not for everyone, but for the people it does resonate with, it works well. When a blogger gets it and likes the idea, they want to write about it and share it with their audience. But connecting with them isn’t exactly a science.

Julio Terra: What about your actual backers? I know you’re averaging around 1,100 backers per project since your fourth one. Do you keep track of how many of those are repeat backers? Do you do anything to actively cultivate that relationship between projects?

Lynette Kelley: We don’t have a great system for tracking all of that, but I did go through the projects recently to see who has backed everything. We have about 30 people who have backed every single project. To those 30 people, if you’re watching, we are very grateful! We reach out to those people to thank them specifically for their support. They’re very important to us.

Why Kickstarter Works for CalamityWare

Julio Terra: It’s impressive how many products you’ve launched on Kickstarter. You even have your own website now, but what keeps you coming back to Kickstarter to launch new products and designs?

Don Moyer: Kickstarter is perfect for me because all my projects are experiments. I want to see what amuses me and what will amuse the people following me. I could be wrong, so Kickstarter allows me to present a project and get feedback without the financial risk. Traditionally, people would make things and then fill their basement with unsold stock. Kickstarter makes that problem go away.

Julio Terra: That’s great. A quick reminder for everyone—if you have questions for Don or Lynette, feel free to submit them through Google Hangout, Facebook, or tweet to Kickstarter Tips.

Advice for First-Time Creators

Julio Terra: Now that you have 13 projects under your belt, if you could give advice to the Don who was running his first project, what would you say?

Don Moyer: I’d tell that Don—whether he’s older or younger, I’m not sure with this time travel stuff—watch out for the administrative details. Having 300, 500, or 1,000 sponsors brings a lot of responsibility. The burden of taking care of them is bigger than I anticipated. You’ll need to answer more questions, send more emails, and create more thank-you notes than you’d expect. I’m not complaining—it’s wonderful—but it’s bigger than I imagined.

Lynette Kelley: I’d add that fulfillment was something we underestimated early on. For the first few plates, we relied on the shop that produced them to handle shipping. But by the third plate, with over 2,000 backers, they couldn’t keep up. We didn’t realize that soon enough to adjust, so our customers experienced delays over the summer. Since then, we’ve switched to Fulfillrite in New Jersey, and they’ve been fantastic. They’ve made it possible for us to expand from just plates to bandanas, prints, and note cards. Handling logistics for all of that is much easier now.

Julio Terra: So, partnerships really matter?

Lynette Kelley: Absolutely. Having the right partnerships makes a huge difference.

Production and Fulfillment Challenges

Julio Terra: Let’s talk more about the challenges of producing and fulfilling products at scale. You’ve expanded from just plates to bandanas and prints. How has that process been for you?

Lynette Kelley: Having a great fulfillment center makes things so much easier. For example, if a customer receives a broken plate, I can go into the fulfillment center’s website, copy their order, and ship them a replacement. I can do this within a day, and the customer gets their new plate quickly. That ability to solve problems fast makes customers happy, and that’s important to us. Having good fulfillment partners is key to maintaining good customer service.

Managing Unexpected Challenges

Don Moyer: Great. I want to go back and comment on a couple of questions you asked. One of my hobbies is sponsoring Kickstarter projects that other people are doing, just to see what trouble they run into. I love reading those emails and updates explaining delays, like “the magnetic thing didn’t work,” or “the shoulder straps are the wrong color.” I used to have those problems, but we don’t anymore. My products aren’t innovating new production methods; we use traditional ways of making things. But even then, logistical surprises can still pop up and slow things down.

If I could coach my younger self starting out on the first Kickstarter project, I’d say, don’t assume everything will go smoothly every day. There will be problems, and that’s part of the fun.

Lynette Kelley: It’s important to keep your backers informed. Don does a great job of keeping them updated on the process so that they’re not surprised when something is delayed.

Don Moyer: Most sponsors expect bumps along the way, and they want to hear about them. That’s part of why they’re supporting Kickstarter projects—they don’t expect it to go perfectly, but they do want updates.

Lynette Kelley: Whether the news is good or bad.

Planning a Kickstarter Campaign

Julio Terra: Let’s talk about planning for a campaign. There’s a lot of work that goes into it before you click the launch button. Since you’ve done so many campaigns, how do you approach the planning process?

Lynette Kelley: It’s funny you ask that because just last week, I made a to-do list for our team covering everything we need to do from start to finish for a Kickstarter project. I was shocked by how long the list became! I was assigning tasks—things Don does, things I do, and things Jack does. There’s a lot involved. But I’ll let Don talk about the pre-launch work because he typically starts it.

Don Moyer: Kickstarter provides plenty of tools and advice to help with planning, so it’s not a mystery the first time. Planning a project is about pinning down a thousand details. You have to define the product or reward, figure out how to make it, who’s going to help you make it, and who’s going to help you deliver it. A big question is always, what funding level are you shooting for?

Julio Terra: That’s actually one of the next things I wanted to ask—how do you determine how much money to ask for? I get that question from creators a lot.

Setting Funding Goals

Don Moyer: The advice I give people is, make sure you ask for enough, because you can’t go back and ask for more. That’s not how Kickstarter works. So the goal needs to be high enough, but I like to set it as low as possible to reduce anxiety about reaching it. Remember, for me, this is all about having fun.

Julio Terra: So you’re saying set it as low as possible, but ensure it’s enough to cover costs?

Lynette Kelley: Exactly. In our case, we always calculate based on what we need to produce, like 3,000 puzzles or plates. We figure out the bare minimum cost to do that—just enough to pay the manufacturer. That’s how we set our goal, and why it ends up being low. Don wants to make sure the project happens because it’s fun for him, so the goal has to cover costs but be achievable.

Future Product Plans

Julio Terra: That’s great. One of your fans, Kelly, is asking, “When are you going to make bowls to match the plates?”

Lynette Kelley: That’s a good question, Kelly.

Don Moyer: I think it will be early 2016. The designs are almost perfect, and I’m working out some production details. We’re working on it.

Lynette Kelley: It’s coming.

Don Moyer: Small plates will be coming at the same time too.

Julio Terra: Make sure to follow that planning checklist!

Don Moyer: Absolutely.

Storytelling on Kickstarter

Julio Terra: Moving on, one of the things I often tell creators is that Kickstarter isn’t just about raising money—it’s a storytelling platform. You’re telling the story of an idea you want to bring to life, and you want people to help you on that journey. Can you share your approach to storytelling on Kickstarter and any recommendations you have for other creators looking to bring their products to life?

Don Moyer: I’m not sure my approach would work for everyone, but I believe in showing my enthusiasm for the project. At its core, that’s all I’ve got—something I’m excited about doing, and I hope others want to help me do it. So, I show up in the video, explain why I think this idea is important, and talk about why the product is beautiful, useful, and funny.

I also try to keep the video as short as possible. I wish I could get it down to 10 seconds!

Julio Terra: Your newest video is really short—funny and short!

Don Moyer: Yeah, they’re under a minute now, which I like. They don’t have to be short, but they do need to show enthusiasm. I get nervous when a Kickstarter project looks like a corporate attempt to launch a product, with no personality or character. That doesn’t feel right to me, but it might work for others.

Effective and Wasteful Marketing Tactics

Julio Terra: We touched earlier on how being featured on Colossal.com was big for you. Are there any tactics you’ve tried that didn’t work or felt wasteful? And what’s been your most useful tactic?

Don Moyer: Let me start with what was wasteful—that’s where my mind goes first. Two things come to mind. First, you might be tempted to think your friends and family will be a good source of support, but that’s not true. I won’t get into the details, but if you think your sponsors will come from your close circle, that’s not where they are.

Lynette Kelley: We’ve also tried a few crowdfunding marketing services that reach out during campaigns, offering to help with promotion. Every time we’ve tried those, it hasn’t been successful. We haven’t seen any significant boost or movement in the campaign metrics. It just doesn’t feel like it’s been worth the investment.

Avoiding Events

Julio Terra: Have you guys ever done any events to showcase your beautiful products? Has that ever worked or been attempted?

Don Moyer: Well, Don’s not an event guy. I would pay extra to stay home during an event, so no, I’m not putting anything like that on my calendar.

Lynette Kelley: Yeah, we’ve never done that sort of thing.

Julio Terra: Just a quick shout-out—we’ve got about seven minutes left. If anyone has more questions, please submit them through Google Hangout, Facebook, or Twitter using #KickstarterTips. One thing I think is awesome is how you’ve been able to build a business around these amazing creations. You now sell them on your own website. Can you talk about how you’ve structured your process to make these creations into products you can sell on an ongoing basis?

Building an Ongoing Business

Lynette Kelley: Sure. When Don finished the first project, there were extra plates left over. He didn’t know what to do with them, so he started the online store at Calamityware.com. That’s really how it all began. Each time we run a project, we order more than we need, and then we sell the remaining stock through the website. Jack does a great job managing the site—handling the look and feel, processing orders, and keeping everything running smoothly. It almost runs itself because Jack manages it so well.

Julio Terra: So, just to clarify, you produce more than what’s needed for Kickstarter, and then you sell the extras? Once a plate sells out, is that it, or do you restock?

Lynette Kelley: That’s a great question. We talk about this all the time. For plates 1, 2, 3, and 4, we reordered when stock got low because we wanted enough for holiday sales. But we don’t always know what the future holds. Some items may not get reordered. We play it by ear, and a lot depends on what Don wants to do.

Don Moyer: Yeah, I’m inclined to let things run out of stock. Once they’re gone, they could be gone because I’m focused on designing the next product. I’m always thinking about what’s coming next—bowls, cookie jars, snowshoes, whatever—but not necessarily on keeping old items available.

Lynette Kelley: Occasionally, we also add small products to the website that never went through Kickstarter, like note cards or pocket squares. They’re just fun little things Don wanted to do. We do small, limited runs and sell them directly through the site.

Handling Updates

Julio Terra: Let’s touch on updates for a moment. You mentioned earlier how important it is to keep backers informed. Can you elaborate on how you handle updates during and after the campaign?

Don Moyer: I love doing updates. I want people to back my projects just so they can get my updates! I try to pace them at least a week apart, usually two or three weeks, depending on what’s happening. My updates always include images and actual news. I don’t like updates that don’t have any real content. I enjoy writing the updates almost as much as creating the original project.

Lynette Kelley: In addition to Kickstarter updates, we also send out a newsletter every two weeks to all our subscribers. It’s similar—we try to share news, even if it’s just updates like “this product is shipping” or “this is in production.” We aim to keep people interested and informed.

Julio Terra: Do you approach updates differently when a project is funding versus after it’s funded and you’re working on fulfillment?

Don Moyer: I think of updates more as progress reports—telling backers how we’re doing, not begging for more sponsors. I usually set the funding goal low, so we hit it within 24 hours, and there’s no time to worry about getting more backers. The updates are really about how things are going, what problems we’ve encountered, and how we’re solving them. Sometimes, there’s even good news, like when things are ahead of schedule.

Future Plans

Julio Terra: As we wrap up, what can you share about your plans for the future?

Don Moyer: I’ve got a bucket list of at least a hundred projects I’d love to do before I kick the bucket. I won’t get to them all, but as long as I have the energy, there are a lot more I want to create. In 2016 alone, there could be nine projects—if Jack and Lynette let me! We’ve got some cool stuff planned—more plates, small bowls, cookie jars, puzzles, prints, and some surprises.

Julio Terra: It’s been such a pleasure talking to both of you. And a big thanks to Jack in the background for keeping everything running smoothly. To everyone else, thanks for joining us, and we hope to see you next week for another Kickstarter Creator Hangout. Thanks again!

Lynette Kelley: Thank you!

Find Calamityware

You can check out Calamityware’s cool line of plates, bandanas and more at Calamityware.com and follow them on twitter at @calamityware

Maybe you’re thinking about running a crowdfunding campaign – where do you start? There are a hundred websites and guides which count down the steps to successful crowdfunding, but what about the abstracts, such as building community and engaging with them?

We sat down with veteran crowdfunder Jamey Stegmaier, head of Stonemaier Games and author of A Crowdfunder’s Strategy Guide: Build a Better Business by Building Community, to talk a little bit about his new book, social strategies and approaches and how communication – and community – is king.

Historical Note: Since this interview, Stonemaier Games has gone on to publish popular games including Scythe and Wingspan. Jamey’s Kickstarter Lessons blog continues to receive a lot of traffic even in 2024 and his book is considered a staple in the crowdfunding world.

Who is Jamey Stegmaier?

Q: Thank you for taking the time to chat about your book and answer some questions. Can you tell us a little bit about yourself?

Sure! My name is Jamey Stegmaier, and I’m the co-founder and president of Stonemaier Games. We make strategy games like Viticulture, Euphoria, and Between Two Cities. I also write a blog about crowdfunding—I’ve used Kickstarter to fund the first print run of all of our productions—at www.kickstarterlessons.com, and I wrote a book to help other creators called A Crowdfunder’s Strategy Guide: Build a Better Business by Building Community.

Q: So, how did this book come about? 

My crowdfunding blog—which I’ve written since funding Viticulture on Kickstarter in 2012—focused on tabletop game projects for a while, and most creators in that space are aware of it. But there are so many other things that people can create via crowdfunding! I was contacted by an agent who saw the potential for a book to reach a much wider audience and help more people than the blog, so I decided to write such a book.

Really, I just want to help other creators—those who are actively creating and those who want to create something, but need a little nudge. Also, I think the core principle in the book of putting other people first (which has a hugely positive impact on the long-term business) is a message worth sharing.

Historical Note: As of October 2024, Crowdfunder’s Strategy Guide holds an average score of 4.23 out of 5 on Goodreads.

Book vs. Blog Writing

Q: How did writing a non-fiction book differ from writing your blogs? Was it difficult to merge the two? It must have been pretty tricky running Stonemaier Games and writing the book at the same time.

It was different. While I try to write the blog in an accessible way, it’s very mechanical and step by step. I wanted the book to read more like a story. So at first I focused on my story, and over time I added more and more stories from other creators. I still borrowed a lot of my lessons learned for the book, though—they’re just expressed in a different way. And yes, it was tough to write the book and run the company at the same time! I can’t imagine doing that right now.

Q: Your book is very comprehensive in the way that you present crowdfunding product categories in a general approach and not focused on your niche, which is games. In respect to games, do you think their increased popularity is a natural evolution or has crowdfunding played a bigger part?

I think crowdfunding has had a significant hand in the booming board game industry. It’s put games in front of millions of people who didn’t realize how popular games are. I think popularity gives us permission to do something we’ve always wanted to do, and most people like to play games (in some form—not necessarily board games). A Kickstarter page clearly conveys popularity—or lack thereof—to people who otherwise have no idea how a product sells.

What does it mean that the “crowd is the new gatekeeper?”

Q: “The crowd is the new gatekeeper.” Cultivating a community and keeping them active and engaged is a key point throughout the book and in fact, is possibly more important than the campaign itself. What would be the 3 most important avenues to pursue when just starting to build a community?

Exactly, you summed that up really well. Let’s see, 3 most important avenues:

1. Have a platform. Whether it’s a blog, podcast, YouTube channel, Facebook page, and/or e-newsletter, start a platform and create some sort of content there at least once a week. This gives people a place to stay in touch with you after they discover you, and it might be the way many people discover you for the first time. Also, if people show up at your platform and engage with you, make sure you’re part of that conversation too. No one likes talking to a brick wall.
2. Hang out where such communities already exist. Whether it’s online or in the real world, there are tons of communities for pretty much everything. Find the communities that are connected to the thing you’re trying to make and become a part of them.
3. Be generous. The best way to attract people to you is to be generous with your time, talent, information, and money. Conversely, the best way to turn off people is to be purely self-serving and self-promotional.

Historical Note: In 2015, the games category on Kickstarter raised a total of $84.6 million. As of October 4, 2024, a total of $2.42 billion has been raised since 2009.

The importance of building a community

Q: You talk about one mistake you made with the Viticulture campaign was not building an active community within the board game category. Who DID you communicate with, who were you targeting?

That’s very true. In the board game space, there’s an amazing website called BoardGameGeek. I love board games, and I should have been involved on that site for a long time. But I wasn’t. However, those with whom I did communicate were bloggers, and that made a big difference on my first campaign.

Q: “People don’t buy what you do, they buy why you do it” – Simon Sinek.  What are some signs of campaigns that are transparently not in it for the right reasons, insincere? Is this perception something that could be turned around?

This is a tricky question. I know the answer, but I don’t want to assume that the creators are purely in it for the “wrong” reasons. Basically, if your pledge levels aren’t compellingly and fairly priced, that’s a little bit of a red flag to me. Every creator has the right to make a profit, but there’s a fine line between profit and greed. So it’s not really about perception in this case—it’s about pricing.

Early bird rewards

Q: Early-bird rewards: Your outlook regarding early-bird rewards is that it creates a winners/losers situation, but couldn’t it also portray that sense of urgency/building momentum also present in a campaign? Several recent highly successful runs offered them, such as the Baubax Travel Jacket and Nebia Showerhead.

Sure, plenty of successful campaigns have implemented strategies. That doesn’t make those strategies good, though. 🙂

Here’s the deal: A crowdfunding campaign is an early-bird reward. It’s a condensed amount of time during which a backer gets the best version of the thing at the best price. Imagine if there’s a campaign for an awesome thing that you really want, and you discover it the day after the campaign ends. It sucks, but the campaign was live for 30 days, and you missed it. So maybe you go to their website and pre-order the product at an extra expense.

But imagine that you discover a campaign while it’s still live on Kickstarter, and it’s only the second day, but you already missed the best price? That really sucks. You’re just as much a part of the success of the project as someone who discovered it a few hours earlier, but you’re already paying more for it than they are. As a creator, I would never treat my backers that way.

Instead of treating some backers better than others, I’d rather compel people to back the project on day one by creating something awesome, presenting it in an awesome way, and building a crowd in advance so we have a big launch day.

Historical Note: To this day, the use of early bird rewards is hotly debated. You can see a counterargument in this article by LaunchBoom.

Crowd psychology and using feedback

Q: In the book, an anecdote is presented about lines to get into a restaurant. One has no line, the other one a line around the block; which do you judge as being more popular? In that respect, can the sense of urgency also translate into the image of popularity?

I think this goes back to what I was saying about crowdfunding being a way to show non-gamers that a lot of people are actually buying and playing games. If you discover a project that’s raised $200,000 from 5,000 people, it’s going to catch your eye a lot more than a project that is 7% funded with 52 people. As for urgency, I think the limited timeframe of a project plays a role in inspiring people to support a project right away instead of waiting.

Q: When involving the backer community in open discussion about feedback, changing features, etc., do you feel it’s necessary to deliberately plan for changes to your product along the way, working a buffer into the budget?

Absolutely. Building a buffer into your budget is never a bad thing, because you’ll almost always need it. As for the involving the backer community in the design process—thus building a strong, loyal fan base and a better product along the way—I think the key is to launch the project with a 95% finished product, and leverage the crowd to complete that final 5%. Just make sure you know what that 5% is, because once the crowd starts to pick away at the 95%, you’re in trouble. 🙂

Building an audience

Q: You talk about the importance of blogging to build your community and connect with like-minded fans. What if the campaign creator simply doesn’t have that gift of gab? As a writer, do you have any tips for someone to get started?

If a campaign creator isn’t interested in creating content of any kind, crowdfunding is going to be really rough on them! I’d say this: We all have our preferred way to communicate. Figure out what that is and connect it to online content creation: blog, Facebook page, podcast, or YouTube channel. Once you figure out which one is best for you, the key is to create something. Don’t wait until you have a brilliant idea or inspiration or until you buy all sorts of equipment and domain names and graphic design and all that. Just turn on your microphone or webcam or free WordPress blog and create something. The biggest barrier is that first step.

Q: There is a great moment, which you talk about in the book, the moment when you find out and announce that after all your hard work, Viticulture is indeed happening. Hope you don’t mind if we share.

https://www.kickstarter.com/projects/jameystegmaier/viticulture-the-strategic-game-of-winemaking/description

Sure! That was one of the best days of my life.

Final Thoughts

Q: What do you hope will be the key takeaway for your readers and what 3 words of advice would you give someone starting from scratch?

The key takeaway from my book and my experiences is that you are your own gatekeeper. That’s 5 words! If you have a burning desire to create something, the tools and platforms are now available for you to do so as long as you take the first step to actually start creating. Good luck!

Visit Jamey at Kickstarter Lessons and follow him on twitter at @jameystegmaier

1. Have a platform
2. Hang out where such communities already exist (whether it is in person or online)
3. Be generous (with your time, talent, information, and money)

This was originally published on October 13, 2015. Edits are limited to formatting and the addition of links and historical notes as well as the addition of links.

Creating a board game can be really difficult! First, you have to create a design and play-test it until it’s a great game. You have to build a business around it in order to raise funds, market, and eventually sell it. Of course, then there’s the small matter of actually turning it into a real, physical product. That’s where companies like Panda Game Manufacturing come in.

I recently had the pleasure of working with Jennifer Lee, CMO of Panda Game Manufacturing. I sent a bunch of questions her way by email, and she sent some insightful responses back which we’re going to share with you!

What follows are her answers to Fulfillrite’s questions, unedited.

1. What does Panda Game Manufacturing specialize in?

We specialize in making tabletop board games of the highest quality, and our mission is to produce (and play!) the best games in the industry. We believe we are at our best when there is a mix of different pieces in the box, as we have significant experience with a vast array of different materials and components. In addition, as Panda Project Managers, we are dedicated gamers and scrutinize each game we work on with a discerning eye to help our customers maximize the impact of their design.

2. Panda Game Manufacturing has been in business for 15 years now! Any special plans?

We do have some fun things going on to celebrate 15 years. We just launched an updated website design that should be easier for users to navigate and better showcase our capabilities. A critical part of the new design is our all-new pricing estimator tool. Now prospective designers and publishers can price out their game and adjust components on the fly to see how it affects the overall project. Lastly, we are celebrating by sharing some 15th-anniversary discounts and promos with our clients. You can learn more about them here.

3. What’s the toughest-to-manufacture game that Panda has ever done?

That is a tough one to answer. All projects bring their own unique issues, but we love a new challenge! Our team loves taking on a new or innovative design and figuring out how to make it work and look great. We actually have a project we are working on right now that has a game board, unlike anything we have made before – it is really wild. We can’t share too much more about it right now, but you will know it when you see it!

4. What materials are most commonly used in manufacturing board games?

Paper, cardstock, and greyboard make up the majority of components in a game since nearly every game has a box (greyboard) and rules (paper). Additionally, many have cards (cardstock). Panda has our own printing facility so we manufacture all of these items in-house under the guidance of our own specially trained staff. We think it’s especially important to have control of this process since most games contain printed components and quality control is so critical.

5. I’ve noticed that many of your games, such as Shiver Me Timbers and Mechs vs. Minions, tend to use unique game pieces. How do you make them?

It is a collaborative effort. Our clients come to us with a vision for what they want to do, then our team samples different iterations of these unique components until we get them to a place where the client and we are happy with everything. It is really amazing to see the prototypes of games and then compare them to the end product! It takes a lot of creative, hard-working people to make that happen and we love being in the middle of that process.

6. Panda Game Manufacturing is known for sending out really cool sample kits. What’s your current one like and how did you create it?

Many years ago, Panda pioneered making toolkits so people could see and feel our high-quality components. We’re thrilled that the industry responded so positively! Of course, toolkits have since become a standard in the game manufacturing industry. So, we’ve challenged ourselves to continue to innovate with even better and more useful toolkits.

In the past, we took a broad approach, with various cool components inside the toolkit. Recently, our toolkit honed in on just print and paper components so we could really explore all of the options available to our clients. Of course, with a bunch of paper samples, we had to print something on them, so we introduced our Panda adventurers exploring a board game-inspired fantasy world.

For our upcoming toolkit, our band of adventurers has wandered into some mysterious woods, so we’re focusing on wood components. We always want to wow clients and players so we sought out unusual or underutilized wood options to feature. That means our Panda Ranger meeple will ride an oversized moose meeple, roll wooden dice featuring metallic ink, and stash her winnings in a buildable wooden treasure chest!

7. How often does Panda manufacture crowdfunded games vs. mass market games?

Over the years the ratio of crowdfunded games to mass market games has ebbed and flowed. Early on we made almost exclusively crowdfunded games, including some of the early pioneers in the crowdfunding space – Eminent Domain, Alien Frontiers, and Viticulture. We now have a very good balance between crowdfunded and non-crowdfunded games. So you are about as likely to see the “Made by Panda” logo on a crowdfunding campaign page as you are on the back of a game box at Target or Barnes & Noble.

8. Have you ever manufactured a game that started as a small crowdfunding campaign, and then saw massive success later?

Absolutely! One of the biggest thrills we have in our line of work is watching clients grow into full-time board game publishers. We have a lot of creators that started off with a single crowdfunded project and then built on that over time until they have a fully-fledged board game business on their hands. Stonemaier Games is probably one of the biggest examples of this, but there are a ton of others like Keymaster Games (Parks) and Thunderworks Games (the Roll Player and Cartographers series).

9. What’s the most fun kind of game to manufacture?

Any game with a passionate publisher. We are fortunate to work in the business of fun, so every game we make is enjoyable in some way or another.  But when a creator is really jazzed about the design and puts their all into it, it gets us even more excited about the manufacturing work that goes into that game. We look at our client relationships as partnerships and it’s always good to have vision and enthusiasm!

10. How did life change at Panda Game Manufacturing during the COVID-19 pandemic?

As with so many in the industry, the pandemic has also been a challenging time for Panda. The early months of COVID were the most harrowing as we faced an extended, government-mandated shutdown in Asia coming out of the Chinese New Year. We focused very hard on additional safety protocols and procedures to ensure that everyone in our manufacturing facility felt comfortable in this new environment.

On the Western side of our business, we were a little ahead of the game. Panda has been a work-from-home company since it was formed, so remote work during the pandemic came naturally to us.  Eighteen months ago, we made one of the most difficult decisions in our company’s history: we temporarily shut down our website quote tool. We did that to focus our energy on existing clients and their projects, and to provide them with our 5-star service amid historic disruptions to the shipping and supply chains. We don’t regret that decision, but we do regret that we didn’t have the chance to work with more new creators during that time. Thankfully, we’re opening up more like so much of the world and we feel ready to work with new creators again.

As far as COVID goes, we know the world isn’t quite out of the woods yet, but we continue to monitor the global situation and try to make the best decisions we can when it comes to navigating this “new normal.” We are proud to say that we never experienced an outbreak in our factory and our employees have remained healthy and safe during these trying times.

11. Do your employees ever have game nights?

Oh for sure! In fact, our team in Asia has an annual board game competition in the office and our project management team in the US, Canada, and EU have many of their own game nights and regularly play online. Even though we all work remotely, when we get on calls together a lot of the “water cooler” chatter is about what games we have played lately and what we thought about them.

12. How do people find Panda Game Manufacturing?

We are excited to share our newly designed website at www.pandagm.com. You can also follow us on Instagram, Facebook, and Twitter.

13. I noticed that Panda is big on sustainability. In 2020, Panda created a sustainability team. What other actions can creators take that would make board game manufacturing more sustainable?

The biggest thing is to ask their manufacturer or publisher about sustainable options. Whether working with Panda or another manufacturer, the more creators ask for sustainable options, the more the whole industry will move in that direction, with more sustainable options and better pricing for them.

14. Why should a board game publisher choose to print with Panda?

You are testing our humility! First of all, we think creators should work with us because we love games and we will treat your special project with the attention and care that you do. When you work with Panda, you are working with one of the finest board game manufacturers in the world and your game will be created by dedicated production professionals, checked by our amazing quality control team, and shepherded by Project Managers that provide best-in-class customer service and can’t wait to play your game almost as much as you!

Want to know what Panda Game Manufacturing is up to? Follow them on Instagram, Facebook, and Twitter to stay up to date with everything we’re up to! Also check out their newly designed website, which features a time-limited 15-year anniversary promotion, new quote estimator, and brand-new Shopify store.