Order Fulfillment Basics

Shipping your own orders gets old fast. But finding the right eCommerce fulfillment partner to take care of it is a tough decision and one you want to make properly.

If you followed the news in the post-pandemic season, you probably noticed that a lot of goods were in short supply. Everything from semiconductors to sausage, rental cars to lumber had been hard to come by. You could blame the pandemic for many of these shortages, sure, but the underlying...

How do you know when you need help with order fulfillment? It’s not an easy call. But deciding when to outsource order fulfillment is absolutely critical if you want to grow your business and keep it running efficiently. As your business scales, shipping physical products becomes increasingly difficult. So does...

Order fulfillment is incredibly important in eCommerce. It affects customer happiness directly. Problems here can cause bad reviews, lost sales, and less brand loyalty.

Every successful business needs to make a profit. But no matter how much revenue you bring in, if your operations are inefficient, your company will either underperform or take a loss. This is a hard fact of life and business. There's no getting around it. Lean supply chain management is...

Roughly 10% of packages get damaged in the mail. Naturally, this is not a comforting statistic if you are in the business of shipping fragile items. Our source here is the Fulfillment Lab, which considered the average damage rate over 15 billion packages delivered in 2022 and 2023. As you...

Have you ever ordered something online and wondered how exactly it got to your house? You’re certainly not alone – people may shop online a ton, but the order fulfillment process is still a little opaque. So to satisfy your curiosity, here are the 11 order fulfillment steps that take place within the walls of our warehouse—and other warehouses like it—that make online shopping possible.

Fun fact—1.7 million packages are lost or stolen in the United States every day. That's about 620 million packages per year according to a 2023 report by Security.org. Obviously, that is a terrible fact, but it's also an unavoidable one. So it begs the question: "who is liable when a...